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How to use AI to discover the causes behind customer actions

Martech

Marketers use any number of data points to inform the recommendations they make to customers. But do they really know the causes behind why customers prefer one product or message over another? Read next: Marketing analytics: What it is and why marketers should care. Avoiding correlations to discover real causes.

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MMA Modernizes Marketing Mix Models

Customer Experience Matrix

A good place to start is Marketing Management Analytics , known to its friends as MMA. MMA was founded in 1989 and is one of the pioneers in marketing mix modeling. Mix models remain the heart of the company’s business. Results can be displayed on reports, which in turn can be assembled into custom dashboards.

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5 Easy Tips for Implementing AI into Your Marketing Mix

Content4Demand

It doesn’t know what’s important to your customers.” That compounds problems, fragments the customer experience, causes higher costs inefficiencies, and really detracts from the company’s brand value.” It can make more sophisticated correlations and provide recommendations about buyers.

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Google’s cookie deprecation: An essential marketing playbook for the post-cookie era

Martech

Data hygiene is more than just cleaning and organizing your customer data. All this helps in data accuracy and more effective segmentation that can benefit from identifying inactive or less engaged customers for re-engagement campaigns. Historically, marketing success has often been channel-centric in its measurement.

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The Right Way to Think about Marketing Mix Models

Customer Experience Matrix

Here’s a fine mess: I was all set to review a paper titled “Marketing-Mix Modeling the Right Way”, partly because I found the title annoyingly arrogant and partly because I have doubts regarding the methodology it describes. Problem is, I now have marketing mix modeling on my mind.

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How to Use Attribution Models to Decipher the Right Mix

Vision Edge Marketing

Your approach will impact the decisions regarding which touches and channels affect customer behavior and deserve investment. The leadership team expects Marketing to understand which channels, touches and content have the greatest impact on generating conversations, consideration and ultimately consumption.

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Marketing attribution systems: a quick look at the options

Customer Experience Matrix

TV is a special case because marketers don't usually know whether a specific individual saw a particular TV message, so TV is incorporated into attribution models using more general correlations. Does the vendor provide marketing mix models? How does the vendor do the attribution calculations?