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How to Build a Modern Conversational Growth Strategy

Marketing Insider Group

Conversations are key to relationship development—and in the B2B world, they fuel business and the exchange of crucial information. Marketing and sales are evolving, and Conversational Marketing is taking center stage. This is Conversational Marketing in the act. At the core of humanity is dialogue. Standardize.

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How Personalized Brand Experiences Help Drive Customer Loyalty

Webbiquity

A McKinsey report notes that 71% of customers expect brand personalization and 76% get frustrated if it’s not provided. Image credit: cottonbro studio on Pexels B2C brands (and B2B companies increasingly, as well) focus on personalizing their services to build recognition in a cutthroat market. Personalization can help.

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Is Conversational Content Finally a Reality?

Marketing Insider Group

We need to make business personal again. Stop shouting at your audience and start having conversations with them. The best way to do this is through conversational content. Conversational content is more than just a marketing strategy. That’s exactly what conversational content is about. Why does this matter?

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How Personalization and AI Can Improve the Process of Qualifying Leads

Marketing Insider Group

But, does this mean that your leads and clients can’t enjoy a certain level of attentive, personalized service? It just means you have to think about the relationship and the process in a slightly different way. The Personalized Sales Experience. Not at all. So let’s put this concept in motion. Qualify and Nurture Leads with AI.

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3 Never-Seen-Before Tactics for Website Conversion Rate Optimization

Marketing Insider Group

Outstanding traffic means zilch when those visitors aren’t making the conversion into customers. The only way to accomplish any of this is through proper website conversion rate optimization (CRO), and without it, you can kiss your profits goodbye. Newsflash: Only 22% of businesses say they are happy with their website conversion rate.

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Building a Copilot? Start with Basics of Conversational AI

Salesforce Marketing Cloud

Generative AI and LLMs (large language models) have turned the world of conversation design upside down. When experimenting with conversational AI, it’s easy to get lost in the innovation and forget the principles behind it. Or, we might ask whether the content the LLM generates should be more professional or personable.

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Digital Personalization Trends for This Year

Marketing Insider Group

80% of customers said they were more likely to buy from companies that offered personalized marketing experiences, and the same study supports that 90% of customers found personalized marketing appealing. Here are some of our favorite ways to implement digital personalization aligned with your company.

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