Customer Experience Matrix
JULY 3, 2013
More puzzling was Venntive’s decision to include a full accounting system and a community management features such as private discussion forums, Wikis, events, and custom fields for groups within its database. And community management – well, that just doesn’t have much to do with how most small businesses operate.
Sprout Social
JUNE 18, 2020
And without a playbook with clear next steps on what to do in a pandemic, social marketers are turning to their peers for guidance in a time where few people have all the answers. Internal communicators have a bird’s-eye view of everything going on across your organization and are responsible for keeping employees informed of company news.
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Biznology
FEBRUARY 8, 2013
If page-rank search, blogs, wikis, social networks and microblogging work so well out there, they should just thrive in the workplace too, but we now know for a fact that they often don’t. You may no longer remember this, but back in 2006, wikis were all the rage. Williams was published. Not bad for a non-profit organization.
Paul Gillin
JANUARY 16, 2012
At BASF Chemical, a $100 million European chemical supplier with 109,000 employees, the goals were three fold: Encourage networking, share knowledge and improve collaboration across the far-flung organization, said Dr. CheeChin Liew (right, @twiliew ), Enterprise Community Manager. The start with knowing what you want to accomplish.
Chris Koch
SEPTEMBER 24, 2010
Salespeople are becoming heavy users of social media, and it takes less than a minute to set up an internal-only micro blogging network, wiki, or online community for them to share their own words with each other. to conversation (tips on handling an account, coaching videos from sales peers and external experts, etc.)
Biznology
MARCH 5, 2012
Image via Wikipedia. As Social Business Platforms make their headway into corporate environments, many people start asking why we are trying to change something that served us so well for many years. After all, face-to-face meetings, emails, telephone and shared files have all proven their value, and are alive and well in most enterprises.
Buzz Marketing for Technology
SEPTEMBER 29, 2008
This is a space to build a community of practice, where the processes of problem solving, experimentation, coaching and building a professional repertoire of experiences can be undertaken. Slideshare.net (beta). My Slidespace. Most Viewed. |. Most Embedded. |. Featured. |. Most Favorited. |. Most Downloaded. |. Slidecasts. Post to Twitter.
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