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Gamification Alone Can’t Modernize Customer Communities

Influitive

Customers are hungry for meaningful interactions – both with your brand and with other customers – and community managers need to make the experience simple and painless. The post Gamification Alone Can’t Modernize Customer Communities appeared first on Influitive.

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How Improv Comedy Has Made Me a Better Community Manager

Influitive

The post How Improv Comedy Has Made Me a Better Community Manager appeared first on Influitive. (tells me about doing improv in college/show they’ve seen/friend who performs) But by far the most common response I get is: “You make up everything on […].

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Q&A: How Emburse Effectively Plans Content for its Customer Community

Influitive

Just how valuable and in-demand are customer communities to today’s B2B businesses? The post Q&A: How Emburse Effectively Plans Content for its Customer Community appeared first on Influitive. One of the […].

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Pulling the Thread: Community Spotlight with Samar Owais

Litmus

The Community Spotlight—a monthly blog series highlighting some of the amazing members of the email community —is back! Every month, we’ll interview, highlight, and celebrate the splendid members of the email community. How did you first connect with the wider email geeks community? For me, it’s the warmth.

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How to Prepare Contact & Account for an Account-Based Marketing Strategy

Among B2B communities, 2017 brought upon several new concepts, trends and technologies… But perhaps none captured more attention than the re-emergence of account-based marketing as a viable growth strategy.

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8 Discussion Topics To Help Kick-Start Your Online Community

Influitive

Discussions are a critical aspect to the success of any online community. With a platform that allows for one to one interaction with like-minded people, that’s where members truly begin to identify with the community. If a community made up of highly engaged members is a roaring fire, the role of the community manager is.

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DEMAND Community AMA Recap: Heather Samee

Metadata

Our #AMA Slack channel is a safe space for DEMAND Community members to connect, engage with, and learn from some of the best leaders in marketing. DEMAND Community Join 1,438 members (and counting) in the only community for demand gen marketers. The post DEMAND Community AMA Recap: Heather Samee appeared first on metadata.io.

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Social Media Community Management Tips

Sharpspring

Looking for tips to optimize your brand’s community management for social media? The most effective businesses on social media today use an online community management model, which helps them truly understand what their customers are looking for. What Is Community Management for Social Media?

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How to Harness Community Knowledge for Better User Experience

DivvyHQ

But the ideal place is actually hearing from your community firsthand. But where should you look to get inspiration on what types of content, or content topics, will be most impactful? Sure, you can check your analytics for clues. Get inspired with the best practices we're covering in today's post.

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5 Digital Marketing Tactics For Senior Living Communities

Stevens & Tate

Digital Marketing Tactics for Senior Living Communities. It’s where they can get more information about your community. You can use your blog to provide useful information like how to downsize, how to stay healthy as you age, how to find the right senior community and how to find work as a senior.

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Thinkers360 2022 B2B Thought Leadership Outlook Research

Thinkers360, the world’s premier B2B thought leader and influencer community, has released its 2022 B2B Thought Leadership Outlook Research Report conducted in association with the British Computer Society (BCS). Find out more at Thinkers360.com/enterprise. com/enterprise.

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TikTok Updated Community Guidelines To Include AI Content via @sejournal, @kristileilani

Search Engine Journal

TikTok updated its Community Guidelines to include new rules related to AI-generated content and how public figures can be used for artistic and educational content. The post TikTok Updated Community Guidelines To Include AI Content appeared first on Search Engine Journal.

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The Email Community is Collaborating: How You Can Get Involved

Litmus

We at Litmus have some great news to share with the email marketing community. Email standards are becoming a real thing courtesy of a new community of industry professionals, the Email Markup Consortium (EMC). The EMC is a community-led, collaborative group comprised of email developers, designers, and marketers. Performance.

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Creating Brand Communities on Social Media: Takeaways from Social Media Strategies Summit

Brandpoint

I attended the conference and was inspired by the sessions, specifically the panel “Building Brand Communities on Social.” Clair , Brand Strategy & Communication at Peacock Angela Liu , Sr. The entire panel was excellent and addressed some big issues and trends in social media community building. 26-27, 2022.

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How I Built a 15,000-Person Community In Under 2 Years

Buffer

When I fostered my first puppy only to quickly find out he had fleas, I felt lost and in need of people I could turn to for trustworthy information, and as a dog mom today, I’m regularly looking for community support. Of course, wanting a community and actually creating one are two very different things.

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9 Award-Winning Customer Advocacy Success Stories

These 9 short, easy-to-read success stories will teach you new strategies to mobilize your advocate community to drive ROI. In this year’s edition, advocacy leaders from companies like ADP, Cisco, and Ceridian reveal how to harness the power of advocates to drive growth across every area of an organization.

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How to Build a Vibrant Online Community [Examples]

Content Marketing Institute

Smart brands work hard to create online communities where digital versions of personal interactions are common. Continue reading → The post How to Build a Vibrant Online Community [Examples] appeared first on Content Marketing Institute. The pandemic just made them more important.

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Virtual online community and social media article roundup

Biznology

Online communities predate February 2004. Virtual online communities even predate the WELL ‘s birthdate, circa 1985. My first online community was a local dial-up BBS back in 1983—but I didn’t get it. My first online community was a local dial-up BBS back in 1983—but I didn’t get it. Like this post?

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The Why and How of Successful B2B Communities

Heinz Marketing

So, why not let them turn to your community? The Value of Community Learning. While anyone can go down a Google rabbit hole to learn something new, communities present an opportunity for group learning. However, a community is only as productive as its members. Cultivating the Best-Fit Community.

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Audiences or communities? Defining the new social media landscape

Sprout Social

Are you consuming or communicating? In the social media world, there’s a lot of talk about audiences and communities. Now think of a community, like a small town. If people stop playing their parts, the community stagnates. Communities and audiences have distinct dynamics. Keeping up with your community.

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Marketing-Led Post-COVID-19 Growth Strategies

Businesses are laying off workers, shutting their doors (some permanently), and struggling to react to the radical destruction that coronavirus (COVID-19) is doing to our society and communities. Most have already sustained massive damage, and we still have yet to see the scope of this global pandemic.

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Let’s talk ABM: 8 ways to build a community with ABM

Strategic-IC

And hence why so many of us are putting our efforts into not only building deep relationships with our customers, but also building a community. Whether you’re networking with your current customers or future ones, the power that a community of like-minded professionals can provide is immense. Your ABM community starts from within.

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5 Things Every Good Community Manager Does

Tomorrow People

Social media professional Sookie Shuen makes the case for community managers everywhere. So why do so few companies employ a social media community manager? At Tomorrow People , we've been developing our community management team and processes to real effect over the past 16 months. 1) Sets Up and Manages Profiles.

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SharpSpring Stands with the Black Community

Sharpspring

However, in order to show our unwavering public support for the Black community, we are also sharing it here. With this in mind, and stated as clearly and forcefully as we can: SharpSpring stands united with the Black community and all victims of discrimination, oppression, and violence in all its forms. Once again our world shatters.

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How To Build A Thriving Online B2B Community, According To Jennifer Susinski From HPE

Influitive

They’ll even drive three hours to a fellow customer’s office just to help them set up the optimal IT environment—all based off interactions in HPE’s online B2B community. The post How To Build A Thriving Online B2B Community, According To Jennifer Susinski From HPE appeared first on Influitive.

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Connect, Care, Convert: Secrets to Establishing Trust with Niche Markets and Turning Them Into Clients

Speaker: Lynnette Khalfani-Cox, The Money Coach®

From college students and women to communities of color and low-to-moderate-income households, niche populations have specialized financial needs – but they often underutilize many valuable financial products and services. Niche markets represent a huge opportunity for the financial services industry in America.

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Six Ways CMOs Can Capture Audience Attention in the Online Community

Tomorrow People

Stand our in the digital landscape and with the right content to attract attention and create an online community.

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Brand Marketing Strategy: Community and Advocacy

Stevens & Tate

A great way to use a strategy is to work with the community and advocacy. Having advocates and engaging with community will help your brand grow. The best way to advertise is through word of mouth and advocates in the community will do that. Community and Social Media. Make sure to monitor your community space.

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Why B2B Marketers Prefer Specialist Communities for Deeper Engagement

SWZD

Community engagement is a powerful way to build meaningful relationships. Find out how the Spiceworks Community offers tech marketers a great opportunity to connect with in-market IT buyers.

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Announcing the LeadsRx Community Impact Program

LeadsRX

We’ve formalized our approach to giving back to our community and can’t wait to get started. We’ve always supported community charities and activities and have matched employee contributions to causes near and dear to them. That’s why we are announcing the formalization of the LeadsRx Community Impact Program. A Nod to Humanity.

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How Product Managers Can Shape Inclusive Futures with UX

Speaker: Bronwen Rees, Author and Lead Product Designer at Xero

What you can do on both an individual level and a community level to promote inclusion. This session will cover: What inclusive design is, and why it's important. What biases are and how to avoid them. Ways to practice inclusivity within design. March 30th, 2022 at 11:00 am PST, 2:00 pm EST, 7:00 pm GMT.

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5 Things Every Good Community Manager Does

Tomorrow People

Social media professional Sookie Shuen makes the case for community managers everywhere. So why do so few companies employ a social media community manager? At Tomorrow People , we''ve been developing our community management team and processes to real effect over the past 16 months. 1) Sets Up and Manages Profiles.

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How Greenway Health builds customer reference champions with its advocate community – Q&A

Influitive

The post How Greenway Health builds customer reference champions with its advocate community – Q&A appeared first on Influitive. With automation intact, they can also help sales teams select the advocates who are most relevant to their […].

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Why online communities are the future for creators

ConvertKit

From the very first “ electronic bulletin board ” at the Community Memory Project in Berkeley, California to Facebook groups for everything from fans of hit show The Office to aspiring novelists, online communities are everywhere. That’s why Sid Yadav co-founded Circle , an online community platform, in 2019.

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How Commvault Built a Successful Customer Advocate Community From the Get-Go — Q&A

Influitive

In our most recent customer success webinar, I spoke with the team behind the company’s exceptional customer advocate community, Commvault Connections. In the first year after launching the community, the team […].

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The Key to Marketers’ Happiness

Speaker: Matt Snodgrass, Director of Marketing for MarketingProfs

Use your community to succeed. This is one session you won't want to miss! At the end of this session, you will be able to: Willingly embrace the learning mentality. Help today's marketer feel most fulfilled. November 14, 2019 11:00 AM PST, 2:00 PM EDT, 7:00 PM BST. Use B2B Marketing Zone's webinars to earn continuing education credits!

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Ask the Experts: How Do You Know When It’s Time to Reevaluate and Rework Your Online Community?

Influitive

Part of what makes someone an exceptional online community manager is the ability to pinpoint exactly what resonates with members and pivot when you’re not offering what they’re looking for. The post Ask the Experts: How Do You Know When It’s Time to Reevaluate and Rework Your Online Community? appeared first on Influitive.

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10 Community management tools to engage with your audience

Sprout Social

Community management is just one piece of the puzzle. And, just like with every piece of social media management , your community managers need the proper tools to see success. What is community management? We’ve rounded up a list of tools that can help with a variety of aspects of community management.

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Q&A With Wiley’s Nicole Dingley: How To Nurture Your Customer Community To Fuel Your Entire Business

Influitive

Brands have known for a while how powerful building a customer community can be. But, there seems to be some confusion as to what “community” should mean and how to successfully manage one. So, we asked the experts. In the latest instalment of our Customer-Powered Enterprise webinar series, I had the chance to talk to.

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Sales Experts and Communities to Follow in 2022

Vidyard

However, sometimes the best way to advance your career is by networking and learning from sales experts within the community. Top Sales Communities to Join 2.1 He’s also the Founder of DeathToFluff , a new online sales community that provides legit sales and marketing advice without, you guessed it, the fluff. Josh Braun 1.2