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Forget Rewards: Why B2B Loyalty Marketing is Different

Biznology

Once in place, companies avoid changing vendors as much as possible. So, when you think about loyalty and retention in the B2B world, the loyalty is baked into the business model. Your vendors are already locked. Here are the loyalty marketing strategies that work best in B2B. Forget loyalty programs.

Loyalty 104
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Why CMOs Must Master Empathy Now

Marketing Insider Group

A modern CMO needs a lot more than just marketing skills. A good product is no longer enough to achieve brand loyalty. The CMOs of today must refocus their marketing efforts on meeting the customers’ needs rather than on simple promotion. Coca-Cola made headlines a few years ago when they decided to ditch the role of CMO.

CMO 316
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Data Privacy Day 2020: How to Safeguard Customer Data to Build Trust & Loyalty

Martech Advisor

Here are five practices to help you safeguard customer data and build customer trust and loyalty. The increasing cybercrime and data breach cases along with unscrupulous data practices have jeopardized valuable customer information and started to erode customer trust and loyalty. Promote a Culture of Data Privacy.

Privacy 99
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3 ways to make martech simple again

Martech

Department of Defense (DoD) to evaluate its vendors’ ability to deliver on software development projects effectively. More recently, martech vendors (and consulting firms) have embraced and invented various self-serving maturity models to help them sell more software and services. It’s the hole, not the drill.

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A deep dive into how marketers use MarTechBot

Martech

” “What are the best tactics for improving customer retention and loyalty?” ” “What do I need to consider when choosing a vendor for marketing technology solutions?” Prompts: “What methods can I use to better understand my customer’s needs?” ” Theme No.

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The martech revolution: Making deeper customer connections in a digital world

Martech

Dive into the transformative power of martech, its challenges and the strategies to help you turn these tools into enablers of deeper customer relationships, loyalty and revenue. Many martech vendors offer trial periods, allowing businesses to gauge a tool’s fit and effectiveness. Leverage trial periods. Ensure future-proofing.

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2023 Predictions: How organizations will transform their martech stacks and digital experiences in the new year

Martech

In 2022, digital experience platform (DXP) Sitecore expanded its composable offerings , which allow organizations like Cirque du Soleil to pick and choose among various digital ecosystems instead of committing to one vendor for all of their digital architecture. Dig deeper: Marketing collaboration and experimentation in action. “As