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CLV: The metric that means money

Martech

Dig deeper: MarTech’s B2B marketing experts to follow Churn rate is a key concept with CLV — it’s essential to understand your customer churn rate (as a percentage of your customer base). Third, and this is a big one, if you see the churn rate accelerating, pull the alarm because the house is on fire.

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40 Marketing KPIs Your Team Needs to Track

Zoominfo

Although the company budget affects all departments, these specific KPIs pertain to marketing teams (and therefore sales, too): Customer acquisition cost (CAC) or Cost per acquisition (CPA) Return on investment (ROI) Return on ad spend (ROAS) Cost per click (CPC) — advertisement Marketing spend per customer. Digital Channels and Content.

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The Ultimate B2B Marketing Glossary

Envy

Churn rate. When customers cancel subscriptions or stop buying from your company, they've churned. The Churn rate is the percentage of total customers who churn, and you'll track the churn rate to calculate overall CLTV and refine your marketing to retain these clients.

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What Metrics are important to your SaaS website performance

accelerate agency

Customer Churn. Working out your customer churn rate reveals how many customers have been lost over a period of time. It gives you an idea of the number of customers that are still paying or subscribing to your service, and also lets you detail your retention rate at the same time. CPA (Cost per Acquisition).

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Only B2B - Untitled Article

Only B2B

CCR: Customer Churn Rate. CRO is a terminology used when using various testing and key optimization principles you improve your site conversion rate. CPA: Cost Per Acquisition or Cost Per Action. CPA: Cost-per-Lead. This is one of the most commonly used demand generation terminologies. The equation goes like this.

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20 Common B2B Marketing KPI Examples to Track Performance

Top Rank Marketing

Cost Per Acquisition (CPA): This metric includes cost per click and conversion metrics for an overarching look at how much it takes to acquire a customer through all of your campaigns. For example, if you spent $500 on an ad campaign and acquired 10 customers, your CPA would be $50 per acquisition ($500 divided by 10 customers).

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The Ultimate Guide to Sales Metrics: What to Track, How to Track It, & Why

Hubspot

Balfour also points out people commonly conflate "CAC" with "CPA" -- but the two are different, and this mistake can be expensive. CPA stands for Cost Per Acquisition. This means CPA and CAC are related: Your CPA is a leading indicator of your CAC. Churn Rate in SaaS. Months to Recover CAC.