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40 Marketing KPIs Your Team Needs to Track

Zoominfo

Although the company budget affects all departments, these specific KPIs pertain to marketing teams (and therefore sales, too): Customer acquisition cost (CAC) or Cost per acquisition (CPA) Return on investment (ROI) Return on ad spend (ROAS) Cost per click (CPC) — advertisement Marketing spend per customer.

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The Ultimate B2B Marketing Glossary

Envy

Customer Acquisition Cost is the total amount you spent to acquire a new customer, usually including all your marketing and sales campaigns. Churn rate. When customers cancel subscriptions or stop buying from your company, they've churned. It's an alternative metric to CPA.

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CLV: The metric that means money

Martech

Dig deeper: MarTech’s B2B marketing experts to follow Churn rate is a key concept with CLV — it’s essential to understand your customer churn rate (as a percentage of your customer base). Third, and this is a big one, if you see the churn rate accelerating, pull the alarm because the house is on fire.

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What Metrics are important to your SaaS website performance

accelerate agency

Customer Churn. Working out your customer churn rate reveals how many customers have been lost over a period of time. It gives you an idea of the number of customers that are still paying or subscribing to your service, and also lets you detail your retention rate at the same time. CPA (Cost per Acquisition).

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Only B2B - Untitled Article

Only B2B

CCR: Customer Churn Rate. CRO is a terminology used when using various testing and key optimization principles you improve your site conversion rate. CPA: Cost Per Acquisition or Cost Per Action. Cost Per Action is when advertisers pay only for a specified acquisition.

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20 Common B2B Marketing KPI Examples to Track Performance

Top Rank Marketing

Cost Per Acquisition (CPA): This metric includes cost per click and conversion metrics for an overarching look at how much it takes to acquire a customer through all of your campaigns. Churn Rate: Churn rate calculates the percentage of customers who leave the business in a given period.

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Top Marketing KPIs that Every B2B Company Needs to Track

Single Grain

For all page views to the page, the exit rate is the percentage that were the last in the session. Cost Per Acquisition (CPA): The amount that the advertiser pays for acquiring a customer is known as the cost per acquisition. Cost per lead. Average revenue per customer.