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Is It Time to Reconsider and Reprioritize Your Marketing Metrics in the Time of Coronavirus?

Tomorrow People

Conversion Rates by Channel. Interestingly, the number of marketing emails sent increased by about 50%, but response rates went down by about 14%. Customer Renewal Rate. Churn Rate. Here's a shortlist of measurements we highlighted: Cost Per Lead (CPL). Marketing Qualified Leads (MQL). Revenue Growth.

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How to Deal With the Blasphemy of Email Unsubscribes

Content Marketing Institute

While you cannot have a zero unsubscribe rate, you can mitigate your unsubscribes. A good unsubscribe rate is less than 0.5% (0.2% An unsubscribe rate above 0.5% Unsubscribes mean a higher customer churn rate, disengaged readers, and a drop in the conversion rate, but it’s not all doom and gloom.

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12 Easy Tweaks to Ask for Reviews via Email

SendX

The stats show that an increase in reviews can lead to significant improvements in conversion rates. Proactively asking for reviews strengthens your relationships with clients—and, as a result, reduce churn rate. Also, reviews are factored into organic and local search rankings. Otherwise, that’s against the GDPR.

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Decoding CSAT: What it is and how to calculate your score

Sprout Social

or “How would you rate our product/service?” CSAT survey measures satisfaction level on a scale containing either binary response (yes/no), an emoticon scale (? With a CSAT survey, you can ask customers to rate your products or services using a scaled-based response system. or on a 5-point or 7-point Likert scale (e.g.

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The Ultimate Guide to Sales Metrics: What to Track, How to Track It, & Why

Hubspot

Number of conversations. Win rate (by team and by individual). Conversion rate by sales funnel stage (by team and by individual). Response rate. Engagement rate (link clicks, webinar attendance, video plays, etc.). Percentage of prospects who agree to a conversation. InMail response rate.

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How to Create a Killer SaaS Content Marketing Strategy

Single Grain

SaaS companies that use content marketing see 30% higher growth rates and 5-10% higher retention rates. To help deal with this, companies such as Helium 10 invest heavily in content marketing, producing near-daily blog articles to educate their users: Dive Deeper: How to Set Up Your E-commerce Product Page for Maximum Conversions.

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33 Stats That Paint a Picture of the Future of Marketing

Hubspot

1) Failure to respond via social channels can lead to up to a 15% increase in churn rate for existing customers. 10) Personalized emails improve click-through rates by 14%, and conversion rates by 10%. 20) Triggered email messages get 119% higher click-through rates than "business as usual" messages.

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