BlueConic Selects Targeted Messages Using a Cross-Channel Marketing Database
Customer Experience Matrix
SEPTEMBER 27, 2014
The delay may seem surprising, since BlueConic qualifies as a Customer Data Platform , a type of system I’ve been arguing will play an increasingly central role in marketers’ futures. For those of you who haven’t been paying close attention, a CDP is defined as a • marketer-controlled system that • supports external marketing execution based on • persistent, cross-channel customer data. to a specified customer segment.