It’s not the size of your martech stack, it’s your range of use cases
chiefmartech
FEBRUARY 28, 2022
But the difference between leaders and laggards that I found most noteworthy was the chart above — the huge spread in the number of prioritized martech use cases that are widely adopted globally between leaders and laggards. A use case is a specific customer experience, with certain functionality, delivered through a particular channel.
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