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How to Use Video for Support to Improve Customer Satisfaction

Vidyard

Following the video’s instructions, I was able to fix the machine’s faulty door sensor for the low cost of a single cable tie. Build a Video Knowledge Base 2.1 How a Video Knowledge Base Boosts Your Video SEO 3. Optimize Support with CRM Integration and Video Analytics 6.1 Support CRM Integration 6.2

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The Ultimate Guide to Video Marketing

Hubspot

The options are also endless for service teams — onboarding videos, knowledge-based videos, meet the team videos, support video calls, and customer stories are just a few ways that video can create a more thorough, personalized customer support experience. From this portal, you’ll find all sorts of viewer insights.