Remove multi-touch recency
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How CleverTap Improves Customer Engagement With AI in Marketing

Martech Advisor

While multi and cross-channel marketing were effective a few years ago, consumers now expect the brand to deliver personalized CX. To stand out in the age of fierce competition, you must send the most relevant content, product, or offer at the right stage of the buyer's journey. Create Automated Segments.

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Decoding the Customer Journey: A Guide to Effective Marketing Attribution Models – Pt. 1

Heinz Marketing

first-touch, last-touch, linear, algorithmic) Attribution models – can be categorized into various types (e.g., first-touch, last-touch, linear, time decay, algorithmic). Each type has a different approach to assigning credit and influences the interpretation of the customer journey.