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95% Say They Would Recommend Sana Commerce on Gartner® Peer Insights ™

Sana Editorial Team
March 11, 2024
Sana Commerce on Gartner® Peer Insights ™ header1

Celebrating success: diving into insights

Sana Commerce proudly announces its recognition as an Aspiring Vendor in the 2023 Gartner® Peer Insights™ Voice of the Customer for Digital Commerce. The report states that 95% of our reviewers would recommend Sana Commerce.

We achieved an overall customer rating of 4.4 out of 5 (21 Ratings) as of January 2024, which we believe solidifies our position in the Aspiring quadrant and reflects our commitment to excellence in serving the B2B sector.

Sana Commerce is one of eight digital commerce vendors who have met the criteria set forth in the Gartner ® Peer Insights™ Voice of the Customer report.

Industry voices: a word from our CEO

“For us, the recognition in the Gartner® Peer Insights™ Voice of the Customer report is a testament to our dedication to meeting the complex needs of B2B businesses,” says Sebastiaan Verhaar, CEO at Sana Commerce.

“We understand the intricacies involved in B2B transactions, and our platform is engineered to address these challenges head-on. We believe, the fact that nearly all our customers would recommend us speaks volumes about our commitment to creating a great platform that our customers can use to achieve their commerce goals.”

Looking ahead: Sana Commerce’s Impact on the Future of Digital Commerce

Gartner® Peer Insights™ is a platform that offers valuable insights based on user experiences with various vendors. We believe Sana Commerce’s recognition shows its position as a trusted partner for businesses navigating the complexities of digital commerce in the B2B landscape.

“While we celebrate this recognition in the Gartner report, for us, it doesn’t stop there. We intend on remaining dedicated to our customers. We have always been intent on continuous innovation and development, refining our products to meet the complex needs of B2B buyers. We believe this acknowledgment only fuels us, and we remain steadfast in our mission to deliver value.” says Verhaar.

Get to know us: What is Sana Commerce Cloud?

With over 15 years of B2B expertise and tech ecosystems, including ERP, PIM, and CRM systems, Sana Commerce Cloud delivers a personalized, frictionless buying experience for customers while streamlining operational processes for businesses.

Among the enterprises we’ve helped succeed with e-commerce are:

Labelmaster: A leader in hazmat goods shipping and storage, serving various industries was experiencing unique challenges. With Sana Commerce Cloud, they achieved:

  • 25% increase in web traffic
  • 15% surge in shop accounts
  • 50% reduction in checkout step load times

United Pacific Industries: With Sana Commerce Cloud, this leader in the automotive spare parts industry was able to boost commercial results:

  • + 1,000 new B2B shop accounts
  • 20% increase in sales growth
  • 20-30 minutes time saved per order process

Harrison & Clough: This distributor of quality fasteners witnessed:

  • 20% order lines generated through web store
  • 1 hour per day of time saved for internal teams
  • 80% fewer calls for customer service

Sana Commerce is a certified SAP and Microsoft Gold partner, backed by a strong global partner network and recognized by leading industry experts.

Read more about Sana Commerce and our solutions here.

Gartner, Voice of the Customer for Digital Commerce, 30 January 2024.

*Note: Gartner and Peer Insights are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product, or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.