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B2B Marketing & Sales Insights from Lori Wizdo of Forrester Research

ViewPoint

I had the great the opportunity to interview Lori Wizdo , B2B marketing analyst at Forrester Research. Forrester does a great deal of buyer journey research on sources of influence in a lot of other dimensions: First, buyers do like to talk to vendors early in the process. If they have that experience with a vendor, the customer has more trust that they’re not going to get “sold to.” Of course, that’s still nowhere near what a sales person would consider a lead.

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It’s Time For CMOs To Tap Into The Power Of Personalization

Buzz Marketing for Technology

Posted in eCommerce Optimization Personalization. According to Forrester Research , U.S. Some place the highest premium on loyalty and trust in a brand or product. Isn’t that what really matters to your business?

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Trending Sources

How to improve sales with online chat software

Biznology

Forrester Research recently stated that 44% of online consumers are of the opinion that a live person in the middle of an online purchase is one of the most important features a website can offer. It offers multiple advantages for the business to rise above the competition.

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50 Facts about online consumer behavior not to ignore

Biznology

If the goal of marketing is to reach the consumer at moments that most influence their buying decision, then understanding online consumer behavior is key for any business. 88% of consumer trust online reviews as much are personal recommendation. Forrester ). Forrester ).

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How Personalization Affects Lead Nurturing

PureB2B

In today’s digital world, personalization is an integral part of any business’ marketing endeavors, and it’s also one of the biggest trends in marketing. So if we have the means to personalize our lead nurturing campaigns, doesn’t it make sense to take full advantage of it? Of course, just because you’re using a personal approach doesn’t mean that prospects will be lining up in droves. Personalization Increases Engagement and Conversions.

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39 More (of the) Best Social Media Guides, Tips and Insights of 2011

Webbiquity

The notion of using social media for business has gone from cutting edge to commonplace in an amazingly short time. How can an brand establish trust online? Practical Reasons Why Businesses Need Social Media by Social Media Today.

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Content marketing’s $40 billion miss

Biznology

Forrester Research has a new report that should serve as a wake-up call to B2B marketers, but probably won’t. Asked about their opinion of the content vendors provide them, 65 percent of business decision makers told Forrester, “much of it is useless.”

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3 Business Blogs with Proven ROI from Industrial Companies

Industrial Marketing Today

A business blog is an important and integral component of inbound marketing. While there are plenty of business blogs from B2B marketing consultants (including this one), industry portals and vertical search engines, there aren’t too many from manufacturers and industrial companies.

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Jewel, a CFO and 2,500 B2B Marketers Walk Into a Room…

6sense

The highlight for me came from the one person there *seemingly* more out of place than I was – acclaimed singer/songwriter Jewel. Research has shown that B2B purchasing is a highly personal, emotional process. B2B buyers are making business-critical decisions for their organizations, so there’s a lot at stake for them: their reputation at work, their opportunity for advancement, perhaps even their job security. The key is to make a strong personal connections with B2B buyers.

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Innovators Wanted: Marketing to Generation Live

Biznology

Gen Live’s expectations for highly relevant and personalized content will rise. According to the Forrester Research report, “ How to Build Your Brand with Generation Z ,” they are the first generation to consume more online than offline. Photo credit: MikeMonello.

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How Executive Branding Can Help Your B2B Marketing Efforts

KoMarketing Associates

While many CEOs and other top executives prefer to “stay off the grid” when it comes to their own personal branding, doing just the opposite can have significant benefits for their organizations. Examples include: more exposure, better press, and a more transparent company culture between the business and target audience. It feels more personal. He frequently retweets this news, which is a more personal touch.

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Eight Experts Explain (Almost) Everything You Need to Know about Google Authorship and Author Rank

Webbiquity

Google figures that if authorship of a web page can be ascribed to a real person, with a real Google+ profile, then that makes a statement about its quality (though precisely what kind of statement relies on the particular individual).

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5 Marketing Stats for New Business in 2014

Fathom

The implication: If you want to be an excellent organization that surpasses its competition, you need to be tracking data well and applying any insights to create more personalized communication with your customers. The post 5 Marketing Stats for New Business in 2014 appeared first on Fathom.

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Best Facebook Marketing Tips, Techniques and Tools of 2011, Part 1

Webbiquity

Bryan Person shares highlights of a presentation from Ekaterina Walter on five best practices for Facebook marketing, including optimizing wall posts for the News Feed and using Facebook Insights data to better understand your fan base.

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Performance Anxiety and the Modern Marketer

Type A Communications

This is because as marketers, we aren’t equipped to have conversations about the contribution we make to the overall performance of our companies, much less have those within the context of a business environment (instead of a marketing environment). September 30, 2014.

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Business to Individual (B2i): The New Imperative for B2B E-commerce Marketing?

KoMarketing Associates

I had the opportunity to speak with Michael Ni , CMO/SVP, Marketing and Products, of Avangate , an e-commerce platform designed for the software and cloud service markets, about the evolution of B2B e-commerce and the need for B2B marketers to establish true business to individual (B2i) connections.

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Spring has Sprung, and So Should New Sales and Marketing Practices

The ROI Guy

If you are in sales and marketing, there is another forecast that is just as promising, especially if you recognize the pending fertile business opportunity and prepare accordingly. Marketing luminary Seth Godin indicates that "No business buys a solution for a problem they don't have." B2B buyers are now relying on industry analysts, peers and trusted 3rd party publications, but not on vendors, to help them facilitate important purchase decisions.

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Face-to-Face Selling Is Still Effective

Kaon

Even though people are using the Internet to get through the buying cycle before reaching out to a sales person, that does not mean face-to-face meetings are unnecessary. In fact, real data proves that in-person meetings are the most important part of a customer’s buying experience.

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9 Things Your Online Store Should Have To Keep Customers Happy

Vertical Response

Few things build trust like putting a face to a name. People want to know they’re doing business with a real person. Small Business Marketing customer-friendly website website improvementsIs your online store as customer-friendly as it could be?

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How Marketing Can Move The Dial On Down-Funnel Metrics

bizible

On average, 1% of leads eventually become customers (according to Forrester), so the math, simply, looks like this: 1,000 leads → 10 customers; 2,000 leads → 20 customers. Lead-centric organizations primarily grow their business by expanding the top of the funnel—the amount of leads generated.

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Performance Anxiety and the Modern Marketer

Type A Communications

This is because as marketers, we aren’t equipped to have conversations about the contribution we make to the overall performance of our companies, much less have those within the context of a business environment (instead of a marketing environment). September 30, 2014.

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Banners Have 99 Problems And A Click Ain’t One

B2B Marketing Insider

That’s 42% of every single person on the planet including babies according to Internet World Stats. And when you create content that people actually want , content that actually helps them, then you build a relationship based on trust. 13% of us trust ads on Web sites.

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Social Selling: Aligning Your Sales and Marketing For The Modern Buyer

The Forward Observer

Forrester) • 75% of B2B buyers use social media to research vendors. It helps to build the personal relationship with the buyer that leads to more sales and revenue. It should project an image to buyers of a trusted advisor who can bring fresh insights to their business challenges.

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Content Is The Key To Social Selling Success

B2B Marketing Insider

Yes, helping to frame the business opportunity and presenting features and benefits are essential. They certainly are NOT going through their summer reading list when they are online; they are busy working. And, what are customers looking for with this person-to-person contact?

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Why Content is the New Sales Call

Modern Marketing

In fact it has been written about thousands of times with as many different perspectives, but for businesses that are slow to adopt or that still think digital and social are fads, the takeaways are becoming more and more important. When Forrester Forrester Study that showed on average customers are 70%+ through the sales cycle prior to engaging a vendor, they were basically announcing a shift of massive proportion that affects nearly every company.

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How Top Sales Reps Leverage Video to Crush Their Monthly Numbers

Vidyard

When a prospect can see you, they have a better chance of knowing, liking, and trusting you because they can put a name to a face. In a study by Forrester Research, video in email engages prospects by increasing click-through rates by over 200% compared to traditional email or article posting.

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B2B Lead Nurturing Myths That Promote Sales Pipeline Leaks

Modern Marketing

” Well, the data is in and according to Forrester , businesses that put nurturing at the forefront of their lead generation strategies produce 50% more leads while slashing costs by 30%. You want to personalize the emails and content offers as much as possible.

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7 Ways to Create More Interesting Content for Your Blog

Act-On

Talk to any person serving on the front line and you’ll find that not only do your customers have questions relating to your products – they have lots of them. Publishing these lists gives your audience ideas about what others are doing and how to apply successes to their business.

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7 Things You Can Learn from Influencers at Marketing Nation Summit

Modern B2B Marketing

And, that’s not just online—I’ve been lucky enough to get to meet and work with a handful of influencers in my role here at Marketo, and let me say that they are even more dynamic, interesting, and engaging in person.

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4 Ways to Elevate Your Marketing with Great Content

Modern B2B Marketing

Effective marketing utilizes a cross-channel approach, placing personalized content and seamless messaging at the forefront. Laura Ramos, VP & Principal Analyst at Forrester Research, shared some valuable insights in her session, “The Power of Video in Making Your B2B Story Come Alive.”

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Inside Act-On: 10-Step Guide to Rebuilding Your Lead-to-Revenue Funnel

Act-On

Your working team should consist of: a project manager who maintains overall ownership and accountability for the project; the manager of the team responsible for following up on MQLs — typically an inside sales/business development/demand gen function; and.

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Advanced Retargeting: Nurturing Your Audience Across Digital Channels

Act-On

The SaaS marketing world is humming in 2016 to the tune of offering your business something – anything – related to account-based marketing (ABM). Do you understand the business drivers for that prospective account, on both an industry and company level?

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8 Takeaways From MediaPost’s Social Media Insider Summit

Modern Marketing

by Erick Mott | Tweet this When social business doors swing open, expectations go up. . Focus on a smaller set of data and key metrics, and get agreement across the social business on what success is for your audience and business stakeholders.

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Are marketers getting lost in the Dark Funnel?

grow - Practical Marketing Solutions

How did this person hear about us? These missing pieces confound marketers as consumers increasingly look to their trusted friends on social networks, review sites, and other sources to inform their buying decisions. How did this person hear about us? -

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Why B2B Marketing Still Needs Social Media

Kapost

However, some investments don’t show proof of value immediately because they rely on unpredictable choices of a person in the purchase position. When a social brand manager skilled at social media is also an industry expert, they can create a personal or “human” voice for the brand and carefully curate online relationships with customers. And let’s face it, trust is the true fuel behind purchase decisions.

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Dear CMO, Part 1: Why Your Content Misses the Mark

Act-On

We recently asked a group of enterprise B2B CMOs a simple question: How do you rate the effectiveness of your content marketing efforts in securing business for your company? What I actually need are compelling solutions and people I trust to help me deliver them.”.

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Marketing and Artificial Intelligence: Make Your Job Robot-Proof

Modern B2B Marketing

In marketing, we are already seeing the impact of AI—think Amazon’s predictive product recommendations, Estée Lauder’s messenger chat bots, and 1-800-Flowers’ virtual personal assistant “Gifts When You Need.” Transform Data into Business Insights. Author: Jacob Shama “Hey, Siri!

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Building Content Marketing Strategy – 10 Steps

B2B Marketing Insider

By the time a customer reaches out so a sales person their purchase decision is almost 60% complete , often having already made their mind about what they will buy. sources through the purchase funnel according to Peter Burris from Forrester. Be personal. By Gerardo Dada.

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10 Most Popular B2B Lead Blog Posts of 2016

B2B Lead Generation Blog

Empathetic Marketing is about moving out of our self-thinking and into the mind of our customer, thus, moving away from me-first, business-centric thinking to customer-centric thinking and speaking to our customer’s motivations. To do that we need to build trust.

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The overlooked role of emotion in brand experience

Biznology

For a business or a brand to “wrap its head around” the idea of an ongoing conversation with the customer, we are best served by taking a closer look at the role of the brand in experience management and contact management. We know that 14% of people polled trust conventional advertising.

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