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Goal-Directed Marketing: How Marketers Can Help Buyers Achieve Their Goals

Tony Zambito

Marketers can employ a simple litmus test on the authenticity of buyer personas – if they are not based on qualitative research eliciting goals and goal-directed behaviors, as well as, created within a goal-directed framework, then they should be considered buyer profiles, not buyer personas.).

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How Understanding The Goals And Intent Of Buyers Can Transform Marketing

Tony Zambito

I spoke recently with a CMO from a high tech company and here was his perspective on this: “We recently spent a lot of time on developing a buyer’s journey view of our customers. But was it something that was going to really transform our marketing? Yes, we used the help of a third-party firm. Frankly, I was disappointed.

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How B2B CMOs Can Achieve Customer-Centric Marketing With Buyer Personas

Tony Zambito

B2B CMOs can be caught in a maze of an organization faced with marketing complex solutions for complex problems. Making it difficult to move beyond market and role-based segmentation. Thus, making it even more difficult to foster customer-centric marketing. And, B2B CMOs need to get the buy-in on all levels.

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3 Ways CMOs Can Achieve Deeper Insights Into The Customer Journey

Tony Zambito

The point here is CMOs will need to recognize that to achieve deeper customer engagement in consumer or buyer’s journeys, they will need to connect with the goals and goal-directed behaviors occurring throughout the entire journey and series of micro-journeys. Taking The First Step On A New CMO Journey.

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Confusing Customer Segmentation, Buyer Profiling, and Buyer Personas Harms Marketing

Tony Zambito

If you are a CMO or a marketer and you find yourself having a sudden realization that perhaps you are not quite sure of the differences, you will be in a lot of good company. Compounding the issue today is the prevalent use of the term buyer persona to describe customer segmentation and buyer profiling efforts.

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Pursuit Of Goals Drive Buyer’s Journey

Tony Zambito

In business-to-business and consumer industries, the influence of goal-directed behaviors can be significant determinants of how choices and buying decisions are made. For example, the Starbuck’s app definitely influences my choice, besides the great coffee, on where I go to get coffee. Buyer’s Journey Is A Pursuit.

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Top 50 B2B Marketing Influencers On Twitter

Marketing Insider Group

Arketi – Arketi Group – A high-tech business-to-business (B2B) public relations and digital marketing agency. B2B_Chat – # B2BChat – Weekly Twitter chat for B2B marketers – 8 p.m. StephanieTilton - Stephanie Tilton – Content marketing consultant for B2B high tech.

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