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Mastering Social Media ROI: Steps to Empower Your Team

Convince & Convert

This includes the importance of social media for discovery, reputation management, community building, and brand awareness and engagement. Important areas to focus on: Relationships and Visibility – Identify who directly impacts the social team via business decisions and build relationships with these key stakeholders.

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How BODs Can Architect Better Strategic Customer-Centric Designs | What’s Your Edge

Vision Edge Marketing

Because customer centricity isn’t just a growth strategy; it’s THE primary strategy for driving value and building lasting connections. For B2B companies who desire to acquire and gain market share and category ownership , and to build customer trust and customer loyalty , customer-centricity is paramount.

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Sales Account Management: Your Go-To Guide for Greater Growth

Zoominfo

Sales account management, like sales, is selling. While both focus on selling, the ‘roles’ are different. Sales account management, however, focuses on building long-term relationships with key customers for up-selling and cross-selling purposes. Let’s do a quick overview.

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How to Build Trust With Your Customer Marketing Strategy

Marketing Insider Group

In this blog, we share how you can build trust using a customer marketing strategy. Rather than a transaction-based approach, customer marketing utilizes a relationship-based approach. Rather than a transaction-based approach, customer marketing utilizes a relationship-based approach. What is Customer Marketing?

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Signals That Indicate Cross-Selling Opportunities

Zoominfo

“Do you want fries and a coke with that?” — We’ve all had the ultimate cross-selling experience at McDonald’s. As a consumer, you know that cross-selling works. It works so well that Amazon once claimed up to 35% of its revenue comes from cross-selling. What is Cross-Selling? They saw a 37.4%

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10 Strategies to Harness the Power of AI and Beyond in Sales

Lead Forensics

Craft Personalized Outreach with AI-Powered Insights (5x More Likely to Convert) Understanding your leads’ needs and preferences is crucial for building rapport and securing meetings. Imagine crafting emails that directly address your leads’ specific pain points or building presentations tailored to their unique interests.

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Up your cross-sell game, with Zendesk’s Norman Gennaro

Rev

We see a common mentality around the cross-sell motion that it is the lowest hanging fruit possible in sales. I think a lot of people underestimate how hard cross-selling can be,” he says. For him, it’s about building (and leveraging) substantive relationships. “A