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Not Translating Your Customer Portals? You May Be Harming Brand Loyalty

Martech Advisor

This means localizing the full customer experience, including “My Account” and customer support portals, writes, Craig Witt, Chief Revenue Officer, MotionPoint. These secure login areas—also known by terms like “customer portals”—are important for customer engagement. Does Amazon?

Loyalty 65
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End-of-Year Martech and Business Software Sales

Webbiquity

Multi-channel customer support software incorporating IT help desk with ticketing, CRM, live chat, in-app chat and support for mobile apps, a self-service portal, and performance reporting. Customer Service Management Tools. The Deal: Get 10% off any monthly or annual Freshdesk Support Desk and Freshdesk Omnichannel plan. SEO Software.

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Decoding B2B portals: Your gateway to e-commerce success

Sana Commerce

B2B portals, not to be mistaken with B2B e-commerce, is a term that often pops up in conversations surrounding digital transformation. But what exactly is a B2B portal, and how does it relate to the broader realm of e-commerce? What are B2B portals? B2B Portals vs. e-commerce sites: what’s the difference?

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Onesend and ActiveCampaign support Australian office gear sales

Martech

” She also uses Onesend, a solution that scales email and SMS messaging for multi-location and franchise brands. The specific tools Onsend brings to the table are: OnesendHQ, an email and SMS platform for multi-location and franchise brands to scale their email and SMS messaging.

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Key Takeaways From HubSpot Inbound 2021

Envy

For marketers, our biggest takeaway is the ability to differentiate and manage different brands through one portal, while building even more complex reports. For service people, our biggest takeaway is that their customer portals will help your customers get the help and information they need when they need it. Customer Portals.

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Employee Self-Service: The Complete Guide

Salesforce Marketing Cloud

Often made available through a web portal or internal portal, ESS usually facilitates common tasks, including updating personal information, accessing employee handbooks, and logging vacation and personal days. Let’s take a closer look at how self-service portals work for employees.

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The Complete Guide to Channel Sales

Salesforce Marketing Cloud

Channel sales types Benefits of a channel sales model Drawbacks of a channel sales model — and how to counteract them How to develop and execute a channel sales strategy Empower your partners and grow From personalized portals to AI-powered lead routing, see how Partner Relationship Management can help you. Channel sales types Affiliates.