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[Book Review] A Thought-Provoking Guide to Creating a Successful Content Marketing Strategy

B2B Marketing Directions

In the 2022 edition of the content marketing survey by the Content Marketing Institute and MarketingProfs, only 29% of the B2B respondents said their organization was extremely or very successful with content marketing. What's In the Book As its title suggests, Content Marketing Strategy is about the strategic management of content marketing.

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[Book Review] A Must-Read Guide To Igniting Account-Based Growth

B2B Marketing Directions

A new book by Bev Burgess and Tim Shercliff fills this critical need. In 2017, she co-authored A Practitioner's Guide to Account-Based Marketing , which was the first (and, in my view, the best) full-length book about ABM. What's In the Book Account-Based Growth is structured in four parts. Burgess and Shercliff contend that ".

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Benefits of writing a book: Can writing a book improve the credibility of your products and services?

B2B Digital Marketer

What could be the benefits of writing a book? Suppose you can write a book to addresses the conversations in the customers’ minds while gaining trust for answering those questions? With the right content writing, a book relevant to your company’s target audience can go a long way in fueling your company’s growth. source ). .”

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How to Grow Your Business with Voice of the Customer

SendX

marketers reported seeing noticeable improvements due to personalization efforts. And 59% of customers report that personalization influences their shopping decisions. Surveys Surveys can be effective at various points in the purchase cycle. This can help you not only in retaining customers, but also in finding new ones.

Business 356
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Six Proven Strategies to Build Customer Relationships and Brand Loyalty

Webbiquity

Reduces customer churn : According to reports , 61% of consumers stop spending with a brand due to poor customer experience (CS). Choose a CRM tool that offers live chat, frequent and automated customer surveys, and quick delivery tracking features. For example, Costa Coffee uses an NPS survey to collect customer feedback.

Loyalty 309
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Want More App Engagement? Try Human-Centered Design

Salesforce Marketing Cloud

When Fordham University relaunched its student advising app in 2022, appointment bookings doubled. The new app, however, resulted in more than 15,000 appointment bookings for student advising. Each group had a wish list for the new app: The students wanted to be able to book academic advising appointments in only a few clicks.

Design 104
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Generative AI use explodes for RevOps

Martech

Based on a survey of more than 1,000 medium-size and enterprise Workato clients, the report found automation being promoted both by economic headwinds and the constraints they impose, and by the growth of generative AI. It’s a trend Workato CEO Vijay Tella described in his 2023 book “ The New Automation Mindset.”