Making Some Changes
Customer Experience Matrix
APRIL 15, 2008
Partly it's because I was tired of the old look, but mostly it's to allow me to take advantage of new capabilities now provided by Blogger. . - Most obviously, I've changed the look of this blog itself. The most interesting is a new polling feature. You'll see the first poll at the right. I've also started a new blog "MPM Toolkit" at [link].
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