Salesforce Marketing Cloud

MARCH 7, 2024

6 examples of emails that work See how brands like Mastercard and Grammarly use email marketing tactics to build long-term relationships with customers. These targeted groups are typically based on behavioral or demographic data, such as geographical location, previous purchases, or specific actions taken on your website.

Segmentation 114

Segmentation Marketing AI Marketing Automation Services Lead Ranking 114

Vision Edge Marketing

SEPTEMBER 19, 2023

In today’s rapidly evolving business landscape, achieving customer-centric organic growth has become paramount for every organization striving to stay competitive and thrive in their respective industries. A recent study by Berkley, companies reported a “very mature” level of customer-centricity experienced 2.5X

Enterprise Management 237

Enterprise Management Allocation Customer Satisfaction Lead Ranking 237

Salesforce Marketing Cloud

JANUARY 4, 2024

We’ll dive into how you can build drip email campaigns that build on themselves organically and make your customers feel like every message they get is relevant for them. Drip marketing is a strategy that uses a series of automated, targeted emails to nurture potential customers. Table of contents What is drip marketing?

Paid Content 120

Paid Content Work Management Email Campaigns Marketing AI 120

ANNUITAS

NOVEMBER 15, 2021

But sellers have been challenged to build trust through relationships. We were seeing this even before COVID: customers had gotten less and less likely to approve travel budget. In this breakdown, we share three concrete changes you can adopt within your own organization to build better digital relationships.

Work Management 246

Work Management Marketing Management Ad Building Sales Qualified Leads 246

Heinz Marketing

JANUARY 24, 2024

By Cameron Katoozi , Marketing Consultant at Heinz Marketing Introduction Customer Relationship Management (CRM) tools have evolved significantly since their inception. Initially, it was about managing customer interactions and data, a practice crucial for businesses to understand and serve their clients efficiently.

CRM 86

CRM Marketing AI Marketing Management Customer Satisfaction 86

Marketing Insider Group

MARCH 4, 2024

Consumers have a love-hate relationship with digital advertising. Essentially, the brand-consumer relationship has moved on from a one-sided transaction to a partnership. As a reminder, first-party data comprises the behavioral data of users as they interact with your owned online properties. It doesn’t.

Advertisements 177

Advertisements Advertising Case Studies Opt-out 177

Navigate the Channel

JANUARY 8, 2024

These brief, intent-driven interactions represent critical opportunities for businesses to connect with their target audiences in a personalized and timely manner. To continue to capitalize on this ongoing behavior, businesses must prioritize mobile optimization, content relevance (always!), If customers aren’t engaged, they won’t act.”

Trends 123

Trends Marketing & Strategy Marketing Strategy Paid Search Agency 123

Martech

FEBRUARY 12, 2024

Learn how gradually shifting focus toward brand storytelling and relationship-building can lead to increased loyalty and organic growth over the long term. It’s the front line, the data gatherer, the crucial lever businesses use to find their audience and understand customer behavior.

Marketing Attribution 110

Marketing Attribution Ideal Customer Profiles Marketing & Strategy Marketing Strategy 110

Martech

FEBRUARY 23, 2024

By labeling assets with the customer journey stage they support — from “awareness” to “decision” — marketers can guide content consumption in a way that mirrors the buyer’s journey, providing timely and appropriate content at each step. Journey stage tagging.

Digital Asset Management 101

Digital Asset Management Personalization Enterprise Management Tagging 101

Martech

NOVEMBER 20, 2023

This article explores how to mix data segmentation, dynamic content and behavioral cues like a palette of colors to create emails that feel like an exclusive showing for your B2B contacts. Here’s how you can leverage the power of each type: Behavioral data. Improved customer journey. Efficient personalization. Driving actions.

Email Marketing 128

Email Marketing B2B Marketing Marketing & Strategy Marketing Strategy 128

Binary Demand

FEBRUARY 23, 2024

In addition, the latest demand generation in the B2B approach centers on leveraging data and technology to gain insights into potential customers, ascertain their needs and preferences, and establish meaningful engagement strategies. Below are the few insights gathered from diverse surveys and research on B2B buyer behavior: Gartner, Inc.

Demand Generation Agencies 116

Demand Generation Agencies Demand Generation Demand Account Based Marketing 116

Contently

MARCH 23, 2023

These metrics measure how well users interact with content , such as how long they spend on an article, how many shares it receives, or which sections of a page are clicked. Engagement content metrics such as likes, comments, and shares provide a more comprehensive view of how audiences are interacting with your brand and what you produce.

Multi-Touch Attribution 164

Multi-Touch Attribution Word of Mouth Content Landing Pages 164

DealSignal

APRIL 17, 2024

What is its potential to drive growth, enhance customer experiences, and achieve unparalleled success? Personalized User Experience Efficient Sales Funnel Enhanced Customer Insights Increased ROI In Conclusion AI Conversion Rate Optimization: How AI Tools Boost CRO?

Conversion Rate 52

Conversion Rate Budget Programs Conversion Tools 52

Martech

FEBRUARY 21, 2024

In my last article , we looked at how to best use data during the purchase stage of the customer journey and how effective use of data can enhance outcomes for both the customer and the brand. This is the third stage of the customer journey, where we work to retain and engage our existing customers over time.

Marketing AI 96

Marketing AI Optimization Allocation Customer Satisfaction 96

Binary Demand

MARCH 1, 2024

[ps2id id=’overview’ target=”/]Technological progress has always been a game-changer for businesses, opening new avenues to connect with customers. While some industry giants may balk at fully automated marketing through smart AI technology, the impact of AI-powered automation in customer service sectors is clear.

Ideal Customer Profiles 97

Ideal Customer Profiles B2B Marketing Enterprise Management Marketing Automation Services 97

xiQ

JANUARY 30, 2023

According to Gartner: By 2025, 80% of all B2B sales interactions will be digital. Buyers Shifting to Digital and Virtual B2B buyers are dedicating a significant portion of their sales research time, 27%, to independently researching online , leaving limited time, 5%, for interaction with suppliers.

B2B Sales 126

B2B Sales Work Management B2B Marketing Management 126

Sprout Social

FEBRUARY 29, 2024

In business, artificial intelligence (AI) is more than just a trend; it’s a crucial tool reshaping how we approach marketing and customer engagement. At the heart of this AI revolution is the ability to segment behaviors and target specific customer groups with precision. Why this surge? What is AI?

Marketing AI 118

Marketing AI Lead Ranking Work Management Lead Scoring 118

Salesforce Marketing Cloud

JANUARY 17, 2024

The insurance industry is filled with potential, but companies remain stuck in old ways, leaving customers unhappy and disconnected. One in three customers switched providers last year, due to unsatisfactory insurance customer experiences. Let’s look at this through the lens of a typical customer. Let’s begin.

Paid Search Agency 116

Paid Search Agency Budget Programs Marketing Management Lead Ranking 116

Martech

FEBRUARY 22, 2024

Understanding this specific demographic’s unique challenges, preferences and behaviors can guide you to tailor campaigns that truly resonate. Analyze and leverage data By analyzing customer behavior, preferences and interactions, you can more precisely target and personalize content creation for your audience.

Advertising Agencies 107

Advertising Agencies Advertisements Advertising Tactics 107

Engagio

APRIL 12, 2024

What is customer retention and why is it important “It costs five times as much to attract a new customer than to keep an existing one.” Customer retention: the ability of a business to keep its existing customers. Happy and satisfied customers lead to loyalty and retention. Let’s start with the why.

Marketing Management 62

Marketing Management Allocation Lead Ranking DemandBase 62

Stevens & Tate

APRIL 18, 2024

This involves segmenting your audience based on their preferences, behaviors, and past interactions with your brand. Aim to enrich their day or offer solutions to their problems with every interaction. Interactive Elements : Elevate your emails from static messages to dynamic conversations by embedding interactive features.

Email Marketing 63

Email Marketing Brand Identity Branding Trigger Marketing 63

Salesforce Marketing Cloud

NOVEMBER 2, 2023

Brands of all sizes are using AI and automation to streamline tedious processes, personalize emails, and form better relationships with their customers. Your email workflow is the series of actions that guide the communication and engagement with customers through email campaigns. Customer outreach Feel like you’re losing touch?

Automation 122

Automation Marketing Automation Services Work Management Lead Nurturing 122

Martech

MARCH 4, 2024

Prompt What are the top five metrics to track with a customer journey orchestration tool? Conversion Rate: This metric measures the percentage of customers who complete a desired action or goal, such as making a purchase or signing up for a newsletter. By addressing these issues, businesses can improve customer retention and loyalty.

Lead Ranking 93

Lead Ranking Allocation Churn Rate Lead Scoring 93

Martech

NOVEMBER 6, 2023

But surprisingly, B2B businesses often overlook the importance of a great customer experience for their buyers, which is typically a top priority for B2C. B2B and B2C customers, despite their different needs, are still human decision-makers. A great customer experience matters for B2B, just as in B2C. Who are B2B customers?

B2B 135

B2B Customer Satisfaction Lead Ranking Lead Scoring 135

Salesforce Marketing Cloud

SEPTEMBER 13, 2023

At Dreamforce, I announced the newest Marketing Cloud releases that will help you not only focus on more big-picture ideas, but help you build lasting customer relationships. Fuel creativity with data These three marketing innovations will help fuel your ability to use and measure the effectiveness of your customer data.

Work Management 136

Work Management Marketing Management Amazon Paid Search Agency 136

Heinz Marketing

APRIL 19, 2024

By Maria Geokezas , Chief Operating Officer at Heinz Marketing We all know getting new customers through the door is important. The true magic lies in keeping those customers. Why Customer Retention Matters Customer retention isn’t just a feel-good metric; it’s the lifeblood of sustainable growth.

Lead Ranking 59

Lead Ranking B2B Marketing Marketing Automation Services Paid Search Agency 59

Martech

JANUARY 3, 2024

While customers log off, advertisers will continue to spend and shift their budgets We’ll believe it when we see it. Gartner recently projected 50% of consumers would “abandon or significantly limit their interactions” with social media by 2025. And for consumers with money to spend, there are new ways to shop through social commerce.

Gartner 139

Gartner Advertising Agencies Paid Search Agency Ad Exchange 139

Lead Forensics

APRIL 16, 2024

AI can unlock a goldmine of customer data, revealing valuable insights into your leads’ challenges, interests, and online behavior. In fact, research by Accenture indicates that customers are 5x more likely to convert when they feel a company understands their individual needs.

Ideal Customer Profiles 52

Ideal Customer Profiles Cross-Selling Budget Programs High Quality Lead 52

Binary Demand

FEBRUARY 26, 2024

AI in the demand generation process enables marketers to extract actionable insights, optimize workflows, and provide personalized experiences that drive conversions and create enduring customer relationships. These recommendations, meticulously tailored to each user’s purchasing behavior, act as catalysts for igniting demand.

Demand Generation Agencies 98

Demand Generation Agencies Marketing AI Demand Generation Demand 98

Top Rank Marketing

JANUARY 31, 2024

Customer behavior has grown in tandem with these platforms as users vote with their views and clicks. hours a day on social media, making it the most effective global marketplace for brands who want to offer their customers a more personalized and interactive experience. Personalization : Customization is key.

Social Media 92

Social Media B2B Marketing Social Marketing B2B Thought Leadership 92

SmartBug Media

MARCH 4, 2024

The stakes are high for chief customer officers (CCOs) and the organizations they serve. Happy customers are repeat customers—and in today’s era of high customer acquisition costs , businesses can’t afford to lose customers because of a bad experience. How Can You Analyze Purchase History in HubSpot?

Hubspot 59

Hubspot Cross-Selling Lead Ranking Lead Scoring 59

Martech

OCTOBER 4, 2023

Data and personalization: Brands need to create a highly personalized experience for their customers. AI and intelligent agents: AI technology can collect information about user behavior and help marketers better understand personas and buyer’s journey. It can optimize content and assist with the creation of digital strategies.

Trends 139

Trends Mobile Advertising Best Practices Work Management 139

Go Beyond SEO

MARCH 9, 2023

I can’t be the only one who remembers waiting for a website to load for 5+ minutes, and when it finally did, the only way you could interact with the site is by scrolling and ingesting all of its content. Your content will be more personalized for your customers. Make these relationships authentic and genuine in nature.

Digital Marketing Funnels 139

Digital Marketing Funnels Marketing & Strategy Top of Funnel Paid Search Agency 139

SocialPilot

FEBRUARY 26, 2024

When we talk about AI in marketing terms, it means AI can enhance the work of marketers by providing insights and automating tasks, allowing for more creativity and personalized customer engagement. By leveraging AI, marketers can make data-driven decisions, improve customer experience, and ultimately increase ROI.

Marketing AI 72

Marketing AI Work Management Marketing Budget Marketing Management 72

Martech

OCTOBER 4, 2023

In the past, customer loyalty was earned with a friendly smile at the corner store. The transformation of customer loyalty in the age of omnichannel commerce can help your brand thrive by embracing this evolution. This approach ensures that your brand remains consistently on the customer’s radar, fostering increased engagement.

Loyalty 113

Loyalty Touchpoints Mobile Marketing Interactive Marketing 113

Engagio

SEPTEMBER 29, 2023

Lead nurturing is the process of building a relationship with prospects that are not yet sales-ready, by conducting an informative dialog, regardless of the lead’s budget, authority, or timing. The unique advantages of SDRs owning nurturing include: Human Touch : There’s an authenticity to human interaction. It just makes sense.

Lead Nurturing 133

Lead Nurturing Lead Ranking Marketing Qualified Leads Sales Qualified Leads 133

Navigate the Channel

AUGUST 14, 2023

In the world of B2B marketing, where relationships and decision-making processes are intricate, the concept of the customer journey has gained prominence. Unlike the traditional sales funnel, the customer journey recognizes the non-linear and iterative nature of decision-making.

Marketing AI 65

Marketing AI B2B Marketing Buyer Personas B2B 65