How to Achieve Stellar Alignment Between Marketing & Customer Support
Hubspot
SEPTEMBER 5, 2012
So I called GoDaddy. Even though this specific domain wasn't hosted with GoDaddy, the rep spent 40 minutes ensuring my problem was solved just because I was a customer with them on another account. Example: My internet service provider once kept me on hold for 40 minutes. Naturally, I went to Twitter and started complaining.
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