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The customer data platform market

Martech

One factor driving this trend is the increasing importance of customer experience (CX), which is improved through timely data gathering, AI-assisted segmentation and the personalization of interactions. Fully 75% of global 100 organizations say CX is a top priority, according to Forrester Research. Looking for a CDP?

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CMO Spend in the Current Economic Climate and Plans for 2021

Porch Group Media

One change CMOs are making due to these budget pressures is shifting outside agency work to in-house employees. In fact, respondents reported that almost 32% of work has shifted from external agencies to in-house teams and this trend is only expected to grow. In looking forward to 2021, CMOs expect increases in certain categories.

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Content + Intent Data: Informing Content Based on Interest

Content4Demand

J on Russo , Founder and CMO of B2B Fusion Group , also joined us for a recent panel discussion , sharing even more of his perspective. As a former CMO for several high-tech brands, Jon knows firsthand how crucial content is to successful ABM programs. Informing Content Based on Interest.

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Are You Delivering the Experiences Your Customers are Demanding?

Porch Group Media

CMOs were least confident in their performance in measuring customer perceptions, emotions and behaviors throughout the customer journey (-0.22). In addition to customer experience, the CMO Survey study also examined other areas such as social media. Teens use these frequently, with 70% using these channels more than once a day.

Demand 69
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Demandbase ABM Innovation Summit 2019

SWZD

The sixth annual ABM Innovation Summit hosted by Demandbase kicked off with CEO and founder Chris Golec and CMO Peter Isaacson giving an entertaining opening Keynote address. Many of the following takeaways are known if you follow Gartner and Forrester (or even us!) B2C buyer behavior translating to B2B behavior.

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17 Things High-Performing Companies Do to Optimize Their Buyer Personas

Cintell

Or maybe you knew that already, because organizations from SiriusDecisions to Aberdeen Group to Forrester have all studied, at length, the impact and importance of buyer personas to fostering and achieving customer-centricity in marketing organizations.). Both competitive and industry trend research is conducted at least quarterly.

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Intent Data Industry News: Privacy, Paid Search, Data-Driven Creativity

Aberdeen

However, paid search is constantly evolving and it’s important to stay ahead of trends if you want your brand to stand out. In the wake of ever-growing data privacy regulations, Forrester has come up with a new concept for marketers to think about — zero-party data. Innovative Opportunities in Search.