article thumbnail

How to Build Trust With Your Customer Marketing Strategy

Marketing Insider Group

Many B2B companies spend a large amount of their marketing budget on customer acquisition. Advocates are highly valuable because they advertise your company using one of the most trusted, effective tactics: word-of-mouth (WOM). One area companies often neglect to invest in is customer marketing. Tailor Your Marketing to Each Client.

article thumbnail

Create WOM and Drive Sales Using Tactile Marketing Automation

PFL

The post Create WOM and Drive Sales Using Tactile Marketing Automation appeared first on PFL. One way to kick-start a conversation is to send physical items that tell your brand story in inventive, playful ways.

WOM 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Your B2B Business Needs a Customer Loyalty Program

The Lead Agency

One of t he most common mistakes made by B2B businesses is believing that if they have a great product or service, customer retention will naturally follow. Customer satisfaction and positive experience play an incredibly unique and important role for B2B companies! The Importance of B2B Customer loyalty .

Loyalty 62
article thumbnail

Seven Event Marketing Ideas to Attract and Engage Attendees

Webbiquity

Invitations should be branded but also speak to the individual, which is crucial when you’re sending out invitations to B2B attendees who place a huge value on personalized brand experiences. The post Seven Event Marketing Ideas to Attract and Engage Attendees appeared first on B2B Marketing Blog | Webbiquity.

article thumbnail

Why The Leader in Conversation Intelligence Invested in Employee Advocacy w/ Sandy Pell at Invoca

EveryoneSocial

And with 91% of B2B buyers influenced by word of mouth discussion in a social media landscape that is currently changing, I imagine these percentages are only going to increase. ( But it’s not just about buying – how WOM affects hiring is also impressive. Word of mouth is repeatedly cited as the most trusted “ad format”.

WOM 52
article thumbnail

How WebMD Has Changed B2B Marketing Forever

Marketing Craftmanship

Many B2B companies, and professional services firms in particular, do not succeed at marketing for two major reasons: Failure to understand that the vendor selection process has fundamentally changed. At the upper limit, the responses ran as high as 70%. Failure to respond properly to the new vendor selection process.

article thumbnail

Employee Advocacy- Are You Leveraging Your Employees’ Influence?

Onalytica B2B

We know all too well that word of mouth marketing (WOM) is by far the most effective form of marketing, and we also know that customers are turning to social media to aid in their decision making process, so why doesn’t brand advocacy have much greater emphasis? WHY SHOULD I BE DOING IT?

WOM 210