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Managing a Remote Customer Service Team with Ticket Management

GreenRope

Simply put, a ticket management system is a solution to help organize your incoming requests and issues. When managing a remote workforce , the ticket management system enables your team to properly manage and monitor incoming requests. Set up auto-responders and workflow automation for ticket submissions, updates, and closures.

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How to Tackle Your 5 Toughest Email Marketing Challenges

Hubspot

The soft bounce is temporary and occurs when an email server rejects an incoming message (for instance, when your recipients’ inboxes are full). Lead nurturing sometimes goes by other names: marketing automation, drip marketing, auto-responders, etc. Solution: Nurture Your Leads.

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Sales Pipeline Radio, Episode 99: Q&A with Alex Terry

Heinz Marketing

Having an auto-responder is better than nothing, but a very personal message that relates to the thing that they just asked about or the things they’ve done is going to get you better results. Like only 28% of auto dealers in your poll followed-up with incoming leads within 5 minutes, and then it just goes down from there.