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Improve how you use White Papers for Lead Generation - Part II

Anything Goes Marketing

Send an auto-responder email letting the person know about other resources that are available. One tip that I'll add is that it's always great if you have an industry analyst like Gartner or Forrester write a white paper about your company (assuming it's a positive one!!).

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What is Customer Service? Definition, Satisfaction Metrics, Best Practices with Examples!

Martech Advisor

A recently conducted Gartner Research states that in 2019, 89% of organizations now compete on the basis of customer service and no longer on the differentiability of products or services making this one of the most important elements in the way brands conduct business. Some key customer service trends to keep an eye out for in 2020, are: 1.