Customer Experience Matrix

FEBRUARY 2, 2010

Yesterday’s post touched briefly on what I see as a fundamental transition between database marketing and digital marketing, and in particular on the changes that marketers and their supporting vendors must make to navigate the change successfully. This is an important topic, so I thought I’d return for a closer look.

Database Marketing 120

Database Marketing Work Management Marketing Management Marketing Automation Services 120

Valasys

FEBRUARY 22, 2019

These professionals are involved in telemarketing, online lead generation, and cold-calling with a goal to generate interest of customers in a certain product or service. It is not enough to just have a great attitude while making the sales call if the database isn’t right. Outsourcing B2B Appointment Setting. Decrease Aggression.

Cold Calling 45

Cold Calling Enterprise Management Work Management Lead Ranking 45

Customer Experience Matrix

FEBRUARY 12, 2009

Although I mentioned only email campaigns before, users can in fact import lists and then execute email, fax and voice broadcast from within Infusionsoft, or extract lists for direct mail, call center or other external vendors. Simple telemarketing could also be handled within the system using its CRM features.

Pricing 120

Pricing Price Impressions Marketing Management 120

Online Marketing Institute

JULY 31, 2009

There are at least 4 amorphous groups of solution providers also setting their sights on this space: 1) Lead generation services or tools – Because this category contains both service providers (that look more like agencies or telesales outsourcers) and software as a service vendors, there are probably more than I could possibly name.

Enterprise Management 40

Enterprise Management Work Management Marketing Management Lead Management 40