Not all integrations are created equal: 4 layers of app integrations with SaaS platforms
APRIL 24, 2019
The most common pattern is an event in one system triggering a sequence of predetermined actions across others. Exchanging data is a relatively rote, mechanical process. There’s a wide range of depth and elegance in how different platforms implement these four layers. Similarly, a light workflow integration may operate by automatically triggering a simple action in response to a well-defined event.