Not all integrations are created equal: 4 layers of app integrations with SaaS platforms
APRIL 24, 2019
A light UI integration might only have a read-only spot in the platform’s interface where an app may surface limited information about its own data or activity. The platform can monitor and enforce compliance with data privacy regulations, performance SLAs, and security practices. It can authenticate app ratings and reviews from real users to prevent astroturfing. Option B illustrates a more direct integration between the webinar app and the CRM.