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The 10 Best Customer Service and Customer Engagement Platforms

Webbiquity

Multi-channel customer support software incorporating IT help desk with ticketing, CRM, live chat, in-app chat and support for mobile apps, a self-service portal, and performance reporting. 23: The 29 Best Web Analytics Tools. #24: 39: The Eight Best Social CRM Tools. #40: 39: The Eight Best Social CRM Tools. #40:

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19 New Featured Sources on the B2B Marketing Zone

Webbiquity

SazBean ( Social Network Analytics Measurement Social Media ). Writing on the Web ( Ning Advertorial Business Blogging Online Marketing Linkedin Landing Page ). CeeKue ( Promotion Word of Mouth B2C CRM Google Content Tips ). Facebook For CRM , Monday, July 19, 2010. Sarah Worsham ( @sazbean ). June 8, 2010. July 8, 2010.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Because niche solutions offer context and relevance unique to a particular vertical, these solutions (just like Ning is to facebook) may in fact be the better solution. Because niche solutions offer context and relevance unique to a particular vertical, these solutions (just like Ning is to facebook) may in fact be the better solution.