Remove cross-sell satisfaction
article thumbnail

Sales Account Management: Your Go-To Guide for Greater Growth

Zoominfo

Sales account management, like sales, is selling. While both focus on selling, the ‘roles’ are different. Sales account management, however, focuses on building long-term relationships with key customers for up-selling and cross-selling purposes. Let’s do a quick overview. For instance, who will drive results?

article thumbnail

Better Process Mapping Reveals Opportunities to Optimize for Profitability

Vision Edge Marketing

Gartner research stated that 80% of organizations conducting business process management (BPM) projects will experience an internal rate of return better than 15%. By continuously refining and optimizing processes, organizations can drive efficiency, productivity, and customer satisfaction. But here’s the rub.

Process 232
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Building Your Ideal Customer Profile with Data

Heinz Marketing

How do you sell if you don’t know who you’re selling to? It will inevitably guide key efforts down the line and therefore should include thoughtful analysis. Qualitative Analysis. What type of accounts do we not sell to? Quantitative Analysis. Highest customer satisfaction. Putting in the Research.

article thumbnail

Sales Account Management: Your Go-To Guide for Greater Growth

Zoominfo

Sales account management, like sales, is selling. While both focus on selling, the ‘roles’ are different. Sales account management, however, focuses on building long-term relationships with key customers for up-selling and cross-selling purposes. Let’s do a quick overview.

article thumbnail

How AI is Changing the Sales Process

InsightSquared

In fact, Gartner reported by the year 2020, AI will become a more integral part of the sales process for up to 30% of companies around the world. Here are three of the top ways AI is impacting today’s sales process: Increases Time Spent Selling. Using data should be integrated into all of a team’s daily sales functions.

article thumbnail

How to improve sales performance and drive success 

Sana Commerce

In one poll by Gartner , sales and business leaders agree that ‘meeting quotas’ and ‘customer retention’ remain key priorities in the face of a potential economic downturn. Taking the time to define your prospects can help your teams sell that much more effectively. Listen to our episode on scaling successfully.

article thumbnail

The Value of Account-based Marketing for B2B Demand Generation

QuanticMind

Customer Success – ABM prioritizes customer satisfaction more than other marketing strategies. Encouraging accounts to purchase from your business long-term, upselling and cross-selling are only possible if you provide an exceptional customer experience in the first place. Target all relevant personas.