Amazon Buys Whole Foods: It's Not About Groceries

Customer Experience Matrix

Most of the comments I’ve seen about Amazon ’s acquisition of Whole Foods have described it as Amazon (a) expanding into a new industry (b) continuing to disrupt conventional retail and (c) moving more commerce from offline to online channels. Those are all true, I suppose, but I felt they missed the real story: this is another step in Amazon building a self-contained universe that its customers never have to leave. This has nothing to do with Amazon being evil.

How Personalization Is Changing Content Marketing

Contently

Back in 2015, technology market researcher Gartner published a statistic that sent waves throughout the marketing world: By 2018, companies that have “fully invested in all types of personalization” will outsell companies that have not by 20 percent.

Trending Sources

Amazon Acquires Whole Foods: A Big Win for Unified Commerce

Aberdeen CMO Essentials

On June 16, 2017, Amazon announced its intent to acquire Whole Foods Markets. One More Step in Amazon’s (Unstoppable?) It’s important to remember that this isn’t Amazon’s first entry into the brick-and-mortar world. What Amazon Gets from the Deal.

Amazon vs. Wal-Mart: How Online Strategy Can Meet In-Store Opportunity

Buzz Marketing for Technology

Amazon. Prior to breaking the news, Wal-Mart was already one of the few companies that could compete with Amazon online. But after unveiling how it plans to do so—by fulfilling online orders in its own stores—Wal-Mart became Amazon’s first serious threat.

11 inspiring case studies of digital transformation

Biznology

AMAZON BUSINESS : Served as an example of ‘digital customer’ expectations transitioning to the B2B world. Amazon Business launched in April 2015, with over 250 million products and a more holistic marketplace for B2B companies.

Delivering Results through Content Personalization [Interview]

KoMarketing Associates

Content personalization continues to be a challenge for marketers, as revealed in the “2016 Trends in Personalization” study from Evergage. Although 85 percent of marketers said they were using personalization tactics, 55 percent gave themselves a grade of “C” or lower.

What happens to your marketing effort when Google search goes away?

grow - Practical Marketing Solutions

Let me explain … As consumers, we depend on a reliable list of products and references from Google to get through our daily lives, find the right dress, or answer a question in an argument. By Mark Schaefer. Google search goes away? You might think this title is ridiculous.

Google 100

These 7 Brands Take Personalized Marketing to a New Level

Hubspot

They’re my very own personal blogging habits. The retailer, it turned out, was able to predict her pregnancy and subsequently personalize the promotions she received, thanks in large part to a ton of (completely legal) data collection and analysis. 7 Personalized Marketing Examples.

Personalizing With Purpose

Buzz Marketing for Technology

Posted in CRM eCommerce Personalization. Amazon.com certainly set the gold standard for best practices in personalization—with its unparalleled ability to recognize and deftly exploit consumers’ online browsing and buying habits.

5 Personal Assistant Tools That Actually Make Life Easier

Hubspot

But which personal assistant tools are the most helpful? While a simple search for “ personal assistant apps ” seems to yield countless results, shifting through them can be a task. Today, consider us your digital personal assistant. 4) Amazon Echo.

How to Have a Super Productive Weekend: 12 Helpful Tips

Hubspot

Productivity" has a much wider definition than many of us give it credit for. We tend to equate productivity with doing things, rather than with taking time to think, reflect, and rest. But busyness is not the same as productivity. 12 Ways to Be More Productive on the Weekends.

[Slide Deck] True Life: I’m Addicted to Amazon (A Customer Retention Story)

Modern B2B Marketing

I have placed 118 Amazon Prime orders in the last 6 months. But my “problem” is really the product of Amazon’s secret sauce and why they’ve been able to retain me (an admittedly extremely fickle shopper) as a loyal customer. Author: Kristen Kaighn I have a confession.

4 Simple Ideas to Personalize Your Email Campaigns Today

Modern Marketing

Those of us who craft email campaigns are always searching for ways to personalize our messages. How do we balance the need for personalized campaigns (which we know consumers want) with achievable and reliable results (which our businesses need)?

Amazon Leads the Charge Toward Transparent Feedback

Hubspot

By now, you may have heard that Amazon plans to sue over a thousand authors of false reviews within the Amazon Marketplace. If you’re just getting caught up, the story goes that Amazon is cracking down on sellers of glowing reviews.

[Infographic] Why Creating A Personal Online Experience Is Critical

Modern B2B Marketing

And these buyers not only expect your website to be a resource, but they expect it to be personal, especially if you already have a relationship with them. Web Personalization: A Critical Tool for Every Marketer. It all starts with web personalization. With w eb personalization.

A Brief History of Productivity: How Getting Stuff Done Became an Industry

Hubspot

Anyone who’s ever been a teenager is likely familiar with the question, "Why aren’t you doing something productive?” If only I could respond to my parents with the brilliant retort, "You know, the idea of productivity actually dates back to before the 1800s." What Is Productivity?

Email Marketing: Amazon Launches Workmail

KEO Marketing

Amazon seems to be particularly interested in catering to business customers, as it has made continued efforts recently to enhance and expand its suite of business products. This service is designed solely for work-related communication, not for personal use.

How to use customer data to develop marketing insights

Biznology

If you decide to sell customer data, you need to put that in your privacy policy too, though small businesses risk their customers feeling unimportant or annoyed and moving to another business if you decide to sell their personal data. Lifestyle and Personality Details.

18 Tips for Planning a Flawless New Product Launch

Hubspot

If your product team is working on the next big thing , there ought to be an equally awesome launch plan in the works to accompany it. And that's where the product launch comes in. 18 Foolproof Product Launch Tips. Chat with them about their product philosophy.

Want a Happier, More Productive Life? Start Making Fewer Decisions

Hubspot

Think about all the personal and professional choices you make in a day: Eggs or yogurt? That's how they stay productive. Try Subscribe & Save -- a delivery service powered by Amazon. Podcast Productivity Professional Development Daily Promo

8 Personalization Trends That Are Reinventing the Buyer's Journey

Hubspot

For example, knowing their preferences, or making product or service recommendations according to their likes and dislikes. In essence, the act of doing so is what we call personalization or personalized marketing. Personalized Marketing to the Rescue.

4 Strategies to Optimize Your Differences From Amazon

Hubspot

While many etailers view themselves as in competition with Amazon, it''s more effective to use Amazon''s success as an example and learn from it. We did that when we looked at three strategies to borrow from Amazon. 3) Diverse Product Images.

Digital Marketing Trends: Does Personalization Matter Anymore?

Content Standard

Personalization is one of the biggest digital marketing trends brands are targeting today. According to a recent report from Litmus , a panel of 20 email marketing experts deemed increased personalization as one of the biggest trends to affect email between now and 2020.

Enterprise Social Media and Personal Branding

Webbiquity

Personal branding is a hot topic for entrepreneurs and solo consultants, by does it matter to large enterprises? Consultants and small business owners get the concept of personal branding , because in one-person or very small companies, one person is the “corporate&# brand.

How the Internet of Things Will Disrupt Digital Marketing

Webbiquity

Using information gathered from a wider array of touchpoints—online, in-store, and via devices and products themselves—the trackable range of customer behavior has expanded exponentially. Beth Kotz is a freelance writer and contributor for numerous home, technology, and personal finance blogs.

Personal business lessons from 2015 and what you can learn from them

grow - Practical Marketing Solutions

Today, I want to share the most important personal business lessons from my online career in 2015. As a self-publisher myself, I told her how simple it is to sell digital books via online platforms like Amazon. His latest novel is available on Amazon for just $2.99!

What content to blog for Google search success

Biznology

Expertise: a deeper dive into your expertise as a person or as a company is always the first thing anyone goes to when it comes to content marketing. I yell out to my Amazon Echo , “Alexa, remind me to write about what to blog about.” Get personal.

Five habits of highly-effective entrepreneurs

Biznology

The ongoing research has shown a small relationship between genetic makeup and a person’s likelihood to have more prestigious occupations, higher incomes, better wealth management, and higher social mobility. Many of these factors are dictated by your personal and professional habits.

7 Tips for Making Your Transactional Emails More Personal

Hubspot

While promotional emails seem to drive the most traffic and results, odds are you are missing out on a great opportunity to improve your transactional emails by making them more personal. For B2C ecommerce companies, a promotional email could be announcing a sale or new product line.

Is Personalization Creepy? 6 Experts Weigh In

Hubspot

You would think that personalization of content and ads would be a welcome tactic, considering how many people complain about irrelevant advertising. So, how do you combat the idea that personalization is creepy? Personalization is only creepy if you make it creepy.

Make Personalization Work by Starting with the Right Data

Hubspot

In 2014, many professionals said 2015 would be the year of personalization — a prediction that, as it turns out, may have been a little too hopeful. There are a few reasons personalization hasn’t taken off as well as anticipated, but not one of these reasons is a reluctance to personalize.

4 Creative Ways to Make Your Website More Personalized

Hubspot

We''re now encountering more personalized experiences than ever before. It''s made it easier and easier for companies to personalize their products, services, and marketing to individuals -- but it''s also risen consumer expectations. How else are you using personalization?

Mobile marketing must-haves in 2017

Biznology

We’re already seeing changing consumer behavior with the success of Amazon’s Alexa Voice Service , Google Now , and recent updates to Apple’s Siri. It goes without saying that mobile marketing has seen some huge boons over the past 2-3 years. At the start of 2017, 70% of U.S.

Personalization is the New Reality

ActiveDEMAND

Personalization is the New Reality Take a moment to seriously answer this question: What do you think it takes, in today’s information-in-an-instant world, to prompt someone to notice – and click-through to consume – content?

What Marketing Communications Should You Personalize?

PureB2B

Personalization has proven to be a highly effective marketing strategy. In fact, Infosys reported 59% of consumers say that personalization influences their shopping decision. Furthermore, Marketo found that 78% of customers will only engage with new offers if these are personalized to their previous transactions with the business. Additionally, MarketingProfs discovered businesses that personalize web experiences see, on average, a 19% increase in sales.

Staying Ahead of the Personalized Marketing Curve

Fathom

Vague statements such as “personalized marketing is the future” and “personalization is the key to marketing” abound. Yet, the most popular search phrase associated with personalized marketing is, “What is personalized marketing?”,

Win lifestyle influencers over with generosity and attentiveness

Biznology

But instead of raising money to launch a product, business, or the remake of a movie, Patreon allows fans to directly pay online influencers to continue have the freedom and incenting to keep on making and creating. It takes a lot of money to give you license to treat someone like crap.

Finalizing your holiday digital marketing plan

Biznology

Evaluate online shipping pricing and options: Let’s face it, Amazon has changed online shoppers’ delivery expectations. When you segment your marketing efforts, the experience becomes much more interactive, engaging and personalized for your audience.

5 Ways to Boost Your Email Performance Using Personalization and Audience Segmentation

Vertical Response

Editor’s Note: We asked our Vice President of Product, Thomas Fanelli, to share his expertise on personalization and audience segmentation. Over the last six months we have been experimenting with personalization to improve the performance of our customer communication. Before we get started, let’s set some basic definitions on segmentation and personalization. Getting Personal. This allows you to personalize messages based on product selection.

Omnichannel: A Fancy Word for Increasing Product Discoverability

Hubspot

An Adlucent study found that 47% of shoppers plan to start researching products on a search engine like Google or Bing, followed by Amazon with 31%, and 13% in stores. Make sure all product pages have proper meta-data and page titles.