Remove Amazon Remove Books Remove Customer Remove Relationship

11 Marketing Books Every CMO Should Read

Modern Marketing

Although we receive the majority of our news through sound bites and social posts, there’s nothing quite like sitting down with a good book to learn new perspectives on such a dynamic field. ” No, this is not a marketing book by any means.

CMO 53

9 Marketing Books to Read Before Q1 Ends

Hubspot

With a perpetually incomplete to do list, an eternal quest for work-life balance, and ongoing efforts to keep up with the latest creative trends, where the heck are we supposed to find time to do something like, say, read a book? 9 Marketing Books to Read This Quarter. Source: Amazon.

Trending Sources

6 Great B2B Business, Marketing, and Strategy Books

KoMarketing Associates

It’s been proven that high income earners read more books than other demographics. Below are some great business, marketing, and strategy books that can be extremely useful for those in the B2B industry.

Attack of the Customers Press Release

Paul Gillin

Links and tweets are appreciated, but Amazon reviews will get you undying devotion. We wrote this book to address the increasing need for corporations to understand how people express dissatisfaction online and how to distinguish between everyday complaints and potential crisis scenarios.”.

What is Social Media Marketing?

Biznology

Inbound Marketing — according to Wikipedia , “ Inbound marketing is promoting a company through blogs, podcasts, video, eBooks , Newsletters, whitepapers, SEO, social media marketing, and other forms of content marketing which serve to attract customers.”

What’s the Difference Between an Experience and a Customer Experience?

Content Standard

Since the inaugural web transaction, websites have changed to try and meet customer needs. Product, sales, marketing, and others all work to optimize and improve their slice of the internet, siloing innovation and breaking up customer experience design. Customer Experience.

What’s the Difference Between an Experience and a Customer Experience?

Content Standard

Since the inaugural web transaction, websites have changed to try and meet customer needs. Product, sales, marketing, and others all work to optimize and improve their slice of the internet, siloing innovation and breaking up customer experience design. Customer Experience.

The Role of MarTech in Customer Service — The New Marketing

chiefmartech

Jay’s last book, Youtility , was highly inspirational in my company’s shift towards interactive content a couple of years ago. He was also very kind and helpful in giving me advice when I started working on my own book, Hacking Marketing. Customers love this.

The Customer is King. How Do You Prosper in their Kingdom?

Modern B2B Marketing

But Wanamaker was also the source for another less well-known quote which is more appropriate to our times: “When a customer enters my store, forget me. Here are 3 changes you need to help your organization make: FROM Buyer Transaction TO Customer Relationship.

The Top Ten Actions to take from the book: "Social Marketing to the Business Customer"

ViewPoint

I recently read Paul Gillin and Eric Schwartzman’s book: “Social Marketing to the Business Customer” I liked the book (so much so that I wrote an Amazon recommendation) for a number of reasons. The book is broken down into three sections: Tools, Technology, Tactics. I also liked that it is a very readable book (about 240 pages, lots of statistics, pictures…). Scott wins because he is building relationships.

Engage to Win, a Blueprint for Success in the Engagement Economy

Modern B2B Marketing

In the Engagement Economy, our customers are in charge and they are more informed than ever because of the informational convenience and convergence of search, social, blogs, video, and hundreds more easily accessible digital touchpoints. The point is this: Customers want to be engaged!

6 B2B Marketing Mistakes That Are Easy To Make

Digital B2B Marketing

How much will come from expanding current relationships? Start by focusing on your prospective customer. Once you understand your potential customers, look to understand the competitive environment. The Amazon link is an affiliate link.

B2B 102

4 Tips to Power Up Prospecting in 2015: #3 Sharpen Your Story!

ViewPoint

In the 2015 Virtual Sales Kickoff earlier this year, I had the pleasure of hearing for the first time, Mike Weinberg—sales coach, consultant, and author of the book New Sales. Part 4: Tip #4 Reconcile Relationship with the Phone. The list should include: Customer pains you’ve removed.

Influence in Marketing: our top 30

Exo B2B

To create action, you need content and relationships.” In his words, “Beyond the professional influencers and industry experts are members of the media, customers, prospective customers and members of any communities that the brand is active in.

What can B2B Marketers Adopt from Growth Hacking?

B2B Lead Generation Blog

He also helps companies like Amazon, NBC, GM, HP and Viacom grow their revenue. ’ A lot of it is that can you leverage your existing community members (customers), and your product itself. I’m a customer of Buffer, and they seem like they’ve been growth hacking.

B2B 127

How To Compete In An Omni-Channel World

Crimson Marketing

With Amazon alone gaining 65 billion dollars in market value over the past five years, it isn’t news that retail leads the way in a historic disruption of the relationship between buyers and sellers. But customers prefer to buy online now, right?

Can Content Marketing Create Corporate Culture?

Marketing Insider Group

If you want to know how to do that, here’s the best book I’ve ever read on how to do that. There’s been a lot in the news in the last week about Amazon’s culture and how they treat employees. I don’t know enough about Amazon and their culture to comment.

1:1 Communication - The Next Big Evolution In Marketing

Modern Marketing

Newman is the author of 2 Amazon Best Selling Books, "The New Rules of Customer Engagement," and "The Millennial CEO" A regular contributor to Forbes, Entrepreneur and Huffington Post, an Adjunct Professor and advisor to some of the world's largest brands.

Unwrapping Engagio’s First Account Based Marketing and Sales Campaign (Engagio on Engagio Series)

Engagio

Use executive relationships to target key accounts. The impact of our Clear & Complete Guides to Account Based Marketing (ABM) and Account Based Sales Development (ABSD) ebooks on an Amazon Kindle vs. physical books. Amazon Kindle vs. Physical Books?

The Marketing Power of Pokemon Go and Other New, Unsaturated Marketing Channels

Hubspot

For local businesses, from large cities to small communities, spending on Pokemon Go ads is a new and exciting way to get more customers. Redbull used the platform without hesitation to highlight customers and event partnerships. 4) Amazon Self Publishing.

Move From Branded Content To A Content Brand

Marketing Insider Group

Our most recent Future of Marketing interview explained Nick Kellet’s suggestion that we focus more on our Customer’s Brand than on our own. link] Cut through the clutter and create content people actually want to build a relationship with.

Cool & Useful Sites for the Holidays

Paul Gillin

SocialVest is an online retail platform that allows customers to buy and give at the same time. The site suggests an array of thoughtful gifts based on information you provide about the recipient – everything from age and relationship status to how often the cook and their level of neatness. Whether it’s a 6-hour flight home or over-the-river-and-through- the-woods, every trip is a little shorter with good book.

Skype 100

Myth Busters: 3 Sales Intelligence Assumptions Dispelled

DiscoverOrg

Premature investments, failure to understand customers’ needs, and overly optimistic revenue projections are all common business missteps with disastrous consequences. It’s like having to pay people for positive Amazon reviews on your self-published book, or Liking your own Facebook post: It’s a dirty little secret that you don’t mention in polite company. You’d better plan on dialing a lot of wrong numbers, or looking out of touch and souring potential relationships.

Sales 74

How B2B and B2C Marketing Are Different

Paul Gillin

My fourth book, Social Marketing to the Business Customer , came out this week. Co-author Eric Schwartzman and I wrote the book because we felt that B2B marketers were getting inadequate advice about how to apply social media constructs to their work. Long-term relationships.

B2C 76

Why Your Brand’s Content Strategy Should Cover the News

Content Standard

How we discover content—including news content—has increased the importance of content strategy to capture user attention and grow customers. The idea is that as a brand, we provide entertainment and build a relationship first, and then we look at a sale afterward.”

Summit or Bust: 5 Reasons You Can’t Miss Marketing Nation Summit

Modern B2B Marketing

Human to human, connecting one-on-one, brands and customers should be BFF, you get the gist. Here are a few that I’m particularly excited about: Embrace Customer-Centric Measurement To Optimize Business Performance— Rusty Warner, Principal Analyst, Forrester.

Are 1-to-1 gifts the new cold call for Account Based Sales?

Engagio

But imagine what would happen if your team could stand out from the crowd and send unique, handpicked gifts (think: Amazon Echo or skydiving lessons) to each decision maker you want to engage: Wouldn’t that cold call instead turn into a warm and elated conversation?

3 Huge Reasons Why You Should Care About Online Branding?

Hinge Marketing

Sure, a construction company may not sell a building online like Amazon sells books, but prospective clients will shortlist companies purely based on their impression of a website. They still let their “fingers do the walking,” but the Internet replaced the phone book long ago.

Where is B2B data-driven marketing headed?

Biznology

In preparing my new book on the subject—to be published in June of 2015—I had a chance to speak to a variety of brilliant thinkers about where things are headed. We are fast approaching the holy grail of proactive database marketing, built on always-on, in-the-moment customer interactions.

B2B 79

Hacking Marketing: Rethinking Marketing Management in a Software World

chiefmartech

I made a passing reference to this when announcing the upcoming MarTech conference , but I’m excited to make it official: I’ve written a book called Hacking Marketing that will be published by Wiley next month, to be released on March 21 , and I’m very eager to share it with you.

Live from Marketing Nation Summit: The Engagement Economy, Buyer Empowerment, and Authenticity

Modern B2B Marketing

We kicked off the 2017 Marketing Nation Summit on Sunday with an amazing Fun Run, Marketo University training, and our annual customer and partner awards gala, The Revvies. New Customer Expectations. You can have them really work in social harmony with your customers.”—

How to Create Content for Every Stage of the Buyer's Journey

Hubspot

Most of the time, before becoming a customer, a person will first go through what's called the sales funnel. That's because at any given time, your prospective customers are all at different points in their journeys toward a purchase.

Want Hordes of Raving Fans? 7 Content Best Practices to Follow

Hubspot

Too often, we think of giveaways and freebies as gimmicks to pull in new customers. Amazon Prime members are rabid about their love for the service. When Amazon invented Amazon Prime, they also created a fan base of diehards.

How the Recommendation Engine Explosion is Changing Martech and Content Consumption

Content Standard

Soon, I’m getting retargeted marketing emails recommending the latest manufacturing supply chain management articles and other related content, as well as customized recommendations the next time I visit the site. Rethink your customer-focused data strategy.

Elements of a Successful Brand 1: Brand Positioning

Hinge Marketing

Marty Neumeier, author of The Brand Gap and Zag , writes: "An over-abundance of look-alike products and me-too services is forcing customers to search for something, anything, to help them separate the winners from the clutter.". Then ask yourself why a customer would care.

Adam Metz Answers Your Questions: Reaching the Social Customer

Modern B2B Marketing

by Jason Miller As a follow up to yesterday’s post regarding our latest webinar Reaching the Social Customer , our speakers have graciously agreed to respond to questions we were not able to get to on the live webinar. Talk to your customers about this.

Experiences: The 7th Era of Marketing

Marketing Insider Group

I’m excited to share the release of a new book that I’ve co-authored with the uber talented Robert Rose – Experiences: The 7 th Era of Marketing. As anyone who’s written a book knows, it’s no small feat. Others focus on the breadth of the relationship by adding touchpoints.

How to Evolve Your Prospect Management in a Predictive World

Modern B2B Marketing

Customer data is exploding, and it’s now spread across several different systems inside and outside a company. Build a portfolio of ideal customer groups. This approach lets you create a portfolio of key customer profiles. Activate your customers’ journeys.

Data Driven Marketing: Understanding and Measuring Your Total ROI

Modern Marketing

Newman is the author of 3 Amazon Best-Selling Books, “Evolve, Marketing (^as we know it is Doomed), “The New Rules of Customer Engagement,” and “The Millennial CEO.” Today, with the use of landing pages, custom links, inbound programs, SEO, and social media nearly everything has the ability to be measured and tracked.

Marketing and Sales: Done Well (2015) Do Better (2016) - Part 3 of 3

ViewPoint

Here’s part one and part two of an interview with Mike Weinberg about his newest book. All of their efforts will be focused on converting these accounts from contact information to paying customer.

Sales 50