article thumbnail

How Do I Create Content for the Customer Journey?

ClearVoice

Decision stage (BOFU ): In this final touchpoint before making a sale, your customer is ready to commit. “ The AIDA marketing funnel stacks Awareness, Interest, Desire and Action. An audience works through Awareness, Consideration, Conversion, Loyalty and Advocacy. Differentiation. Experience. Consideration. Conversion.

article thumbnail

20 Ingenious Ideas to Transform Customer Experience (CX) in 2020

Martech Advisor

Here’s a succinct four-step framework on how businesses can use the hero’s journey and the attention, interest, desire, and action (AIDA) model: Step 1: The call to adventure/awareness. Amplify your message: Share your message across crucial touchpoints such as email, social media, and ads. Reverse Engineer CX Success.

article thumbnail

The 5 Types Of Lifecycle Email Marketing And Their Examples

SendX

Today, marketing has a longer lifecycle — one that begins with the customer’s awareness and ends with earning and sustaining their loyalty. It has multiple channels — social media, SEO, online advertising , influencer, email; also and within those channels multiple touchpoints. Take, for example, Airbnb. However, it is rewarding.