Remove gatekeeper satisfaction
article thumbnail

The Ultimate Smarketing Glossary: 62 Common Sales Terms Explained for Marketers

Hubspot

They are often "guarded" by a gatekeeper. Gatekeeper. A customer satisfaction metric that measures, on a scale of 0-10, the degree to which people would recommend your company to others. The potential buyer may or may not end up purchasing/adopting that product or service. Decision-Maker. Discovery Call.