Consumers May Not Trust Online Reviews Older Than 3 Months: Navigating the Reliability Conundrum
Navigate the Channel
JANUARY 2, 2024
In the digital age, online reviews have become an integral part of consumers’ decision-making processes. The Aging Review Dilemma While online reviews are undoubtedly valuable, the issue of their aging presents a conundrum for both consumers and businesses. They don’t conflate WOM with a stranger’s review online.
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