Are You Using First Party Data To Drive Personalized Customer Experience?
Marketing Insider Group
SEPTEMBER 2, 2015
But today’s leading brands are increasingly turning inward, to their first-party data, to gain richer consumer data and create better customer experiences. You can start with the data generated by your mobile web/application channels, offline sources/point-of-sale, CRM, email/SMS databases, beacons and sensors, as well as your call centers.
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