From Awareness to Advocacy: Automate the Entire Customer Lifecycle
Televerde
DECEMBER 29, 2020
Some 73% of organizations reported using automation technologies in 2020, compared to 58% in 2019. About two-thirds (68%) of business leaders reported using automation to respond to the pandemic’s impact. Additionally, one-third reported speeding up their investment in cloud-hosted automation tools as a result.
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