Sights and Sounds of SXSW: Transformational Marketing and The Era of Engagement
Adobe Experience Cloud Blog
MARCH 16, 2015
Created buyer personas and journeys. Created messaging that supported the unique buyer journey for both their B2B and B2C business. If you do this, then you can map your social KPIs directly back to the buyer’s journey: Awareness : Reach. Activation : Conversion through the buying cycle.
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