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An Essential Guide to B2B Marketing Metrics That Matter

Marketing Insider Group

Customer Acquisition Cost (CAC). Use this formula to calculate CAC: Customer Acquisition Cost = Sales and Marketing Cost / New Customers. B2B buyers look at their vendors as partners in business growth and not just service providers. The CAC looks at how much it costs to convert a lead into a customer.

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Is the CDP category being shrunk by acquisitions?: Monday’s Daily Brief

Martech

Since CDPs emerged as a category (around 2016, according to the CDP Institute) we became accustomed to looking across a landscape of independent vendors, most with slightly different offerings under the CDP umbrella. Salesforce’s acquisition of Datorama happened way back in 2018. Read more here. Perkuto acquired by MERGE .

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What is customer journey analytics and how are these tools helping marketers?

Martech

A viewpoint that starts with acquisition but spans the ownership and advocacy aspects of the customer journey. The majority of vendors offer one or more of the following capabilities to give marketers an understanding of the customer journey: Data gathering from a wide variety of channels and touchpoints.

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Part 1: How to Steal the Spotlight in HR Tech Media

Walker Sands

It’s even more difficult if you’re in HR tech, a sector that boasts an estimated 21,000 vendors. Data helps ground these narratives, transforming subjective claims into objective insights and adding an invaluable layer of credibility and depth to storytelling. So basically, every other company on the planet.

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How long should a campaign run?

Choozle

cost per acquisition) to show more opportunities for growth and select appropriate tactics (i.e. Shoppers engage with brands they feel connected with and storytelling is a powerful tool for sharing your message. With a primary goal in mind (i.e. conversions), you can choose supporting KPIs (i.e. retargeting) to achieve success.

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Why we care about AI in marketing

Martech

To truly connect with customers, you’ll still need the human touch — especially concerning compassion, empathy, and storytelling. There are plenty of artificial intelligence marketing tools designed specifically for business sales, allowing B2B vendors to leverage the power of personalization, machine learning, and more.

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KoMarketing Year in Review: Top Posts from 2015

KoMarketing Associates

Kristen Vaughn explains how Instagram can be a key social media platform for B2B companies to start and/or strengthen their brand storytelling, through 12 noteworthy examples. Kelsey Jones’ post details some of the great business, marketing, and strategy books that can be extremely useful for those in the B2B industry.