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Can Old Database Marketers Learn Digital Tricks?

Customer Experience Matrix

Summary: Database marketing and digital marketing are more different than it seems. It’s self-evident that digital marketing (mostly on the Internet, but also mobile, in-game, and eventually interactive TV) is a major change from both traditional mass media and more recent database marketing (mail, email, telemarketing, CRM).

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Unica and Alterian Lead Database Marketers to the Digital Promised Land

Customer Experience Matrix

Here are some quick thoughts on two items: Unica ’s acquisition of paid search bid management system MakeMeTop (now mercifully renamed Unica Search) and Alterian ’s recently-released and excellent annual marketing survey. They did move from direct mail to email, but those are pretty much the same thing.

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Key Insights to Inform the Future of Your CRM

Martech Advisor

Direct Mail is on the Decline. If data, tech, and analytics are where people want to invest and personalization drives value, where does a “traditional” channel like direct mail fit in? It may be easy to forget that database marketing was born to power direct mail, and modern CRM is an evolution of database marketing.

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In Defense of Unsolicited Email

The Point

Email, and even direct mail, is primarily used for lead nurturing, not lead acquisition. However, as I wrote in a recent post , inbound marketing isn’t always an option. And that’s all how it should be. In those select situations, list buys still have their place.

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New Response Databases - Valuable Resource for B2B Marketers?

ViewPoint

Today we're honored to have guest blogger Ruth Stevens share her thoughts on database marketing. Ruth is Founder of eMarketing Strategy , a consulting practice that assists companies build their customer acquisition and retention strategies. Will my mail be delivered? The main concern we hear about is accuracy.

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Cleansing and Enriching Your Contact Records for a Pristine ABM Program

Engagio

According to the Database Marketing and Contact Acquisition Survey Report this is one area where some marketers are falling short. Part of the challenge is that marketers are simply not performing data cleansing often enough to keep track of their B2B contacts.

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Ten tips for customer reactivation

Biznology

Applying segmentation is a key success factor in the reactivation effort, just as it is elsewhere in marketing. Consider such segmentation variables as: Original acquisition source media, like email, SEM, direct mail, display advertising, event, or telemarketing. Channel usage. Quarterly refresh is recommended.

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