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Key Insights to Inform the Future of Your CRM

Martech Advisor

With marketers spending more and more of their budget on personalization tactics, the need for people-based marketing strategies is growing and customer relationship marketing (CRM) is beginning to evolve. Customer relationship marketing (CRM) is continuously evolving. But it has to mean more.

CRM 66
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Case study in data-driven B2B customer acquisition marketing

Biznology

My new book, B2B Data-Driven Marketing: Sources, Uses, Results , is launching in a few weeks. While preparing case studies for book, I had the fun of interviewing a bunch of very smart B2B marketers to learn how they were applying data and analytics to their marketing objectives. First, we target the right accounts.

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Social Media Marketing Tool Series #3 Crowd Factory

Ambal's Amusings

One of the key aspects of the Social Media Marketing is how you engage with the existing customers, fans or followers. New customer acquisition is also equally important. A Powerful Social CRM Database. Real-Time Analytics and Dashboards : gives deep insights into the performance of campaigns. Customer Acquisition.

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Dueling Strategies: Adobe and Oracle Take Opposite Paths to Customer Experience Management

Customer Experience Matrix

The other two pieces were already in place: “make” is Adobe’s original content creation business, while “measure” is Omniture Web analytics. Nor does Adobe manage the underlying customer database, marketing campaigns, or deep analytics. Offline interactions, such as telephone and retail, are definitely out of the picture.

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Marketing Automation Vendor Consolidation: Lessons from History

Customer Experience Matrix

The obvious candidates are CRM vendors. Salesforce.com is the big question and no one would be surprised to see them make an acquisition. Microsoft is another possibility, although its Dynamics CRM is sold mostly to smaller businesses than the typical marketing automation system.

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Top 10 B2B Database Providers For Your Business (for Mid-markets)

SalesIntel

5 LinkedIn Sales Navigator enables sales teams to manage and integrate their LI target account lists into their CRM, as well as get notifications of new, relevant matches and activities done by those accounts. Clearbit interacts with your existing IT stack to offer your marketing, sales, and analytics teams consistent, up-to-date data.

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Top Social Media Measurement and Tracking Tools

Online Marketing Institute

While Facebook and Twitter offer their own analytics tools, a host of third-party offerings exist to pick up where they leave off. Here, digital audience marketers chime in on the ones they’re using now, and why. CRM Systems. Database Marketing. Mergers and Acquisitions. Auditing Services. Consultants.