Remove a-b customer recency
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Holistic Email Metrics Matrix: Are You Seeing the Whole Picture?

Litmus

Unfortunately, there are lots of ways to reach the wrong conclusions with analytics, including: Not reaching statistical significance and making other mistakes with your A/B tests. Subscriber RFM (recency, frequency, monetary). The danger of email analytics. But first, why is a holistic view of metrics important? Mobile app activity.

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Reputation.com’s 2020 Property Management Reputation Report Shows a Growing Digital Disparity Between Property Management Firms During the Pandemic-fueled Migration

Nuvi

The 2020 Property Management Reputation Report analyzed actual customer feedback from each property to understand tenant concerns and gauge overall sentiment. The 2020 Property Management Reputation Report analyzed actual customer feedback from each property to understand tenant concerns and gauge overall sentiment.

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Vocus Purchased by Private Equity Firm GTCR: This Could Be Interesting

Customer Experience Matrix

Based on a preview the company provided me in February, the implementations are more than adequate for the small marketing departments that are Vocus’ core customers. Based on a preview the company provided me in February, the implementations are more than adequate for the small marketing departments that are Vocus’ core customers.

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9 steps to make a reactivation program that really works

Martech

It is a “truth universally acknowledged,” to quote Jane Austen, that it’s cheaper to retain old customers than acquire new ones. So why don’t marketers do a better job of winning back customers who once spent money but have gone silent? The problem isn’t so much that reactivation programs don’t work.

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8 Practical Tips for Successful B2B Email Marketing

Exo B2B

Effective customization helps you improve your click rates. Today, we have the opportunity to access a lot of relevant data that can help us improve our customization tactics and go beyond first name and family name. There are a multitude of possibilities for B2B email customization. Source : LYFE marketing (blog).

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5 Steps to Level Up Your Outbound Strategy with Intent Data

Albacross

Re-visit your Ideal Customer Profile. Standard attributes include the basic firmographic and technographic data of your ideal customers – industry, location, employee size, company revenue, tech tools they are using, to name a few. Choose 10 key customers from each segment. But nothing is as simple as that. But is that all?

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Why Customer Reviews Matter and How to Get Them

Vidyard

Of the many statistics on customer reviews , 72% of customers don’t take action until they have read reviews. How customer reviews affect the path to purchase If you’re not actively engaging in a review strategy, it’s time to start. The majority of buyers give that same credibility to customer reviews.