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How to Future-Proof Your 2025 B2B Marketing Plan

Trade Press Services Newsletter

2025 is here, and the landscape of B2B marketing continues to evolve at breakneck speed. As 2025 unfolds, the marketers who thrive will be the ones who adapt quickly, embrace innovation, and stay customer-focused,” says strategist, speaker, and author Eric Holtzclaw. .” Schedule a call with one of our experts today.

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Top CRM Strategies to Improve Customer Retention in 2025

Marketing Insider Group

This article examines the top CRM strategies that can transform customer retention efforts and set you up for success in 2025 and beyond. Quick Takeaways CRM systems are essential for building personalized customer experiences, improving retention rates, and driving long-term growth in 2025.

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AI agents: 2025 predictions

Martech

2025 will be the year of the AI agent Marketers looking to integrate AI agents into customer experience now have several options. Salesforce introduced Agentforce in September 2024, and most recently, SAP announced shopping assistant agents for later in 2025. According to Adobe, chatbot use peaked on Cyber Monday, up 1,950% YoY.

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5 essential priorities for marketers in 2025

Martech

From rethinking how success is measured to embedding privacy-first principles into your strategies, 2025 is all about smarter approaches and meaningful outcomes. Together, they form a blueprint for navigating change while positioning your brand for success in 2025 and beyond. The time to act is now. Processing.

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In 2025, the AI-infused world will require humans bring strategy and judgement by Optimove

Martech

Now, 2025 will be the year humans wrest control of genAI to ensure it is properly used for its role to deliver real-time, precision marketing messages. With that said, as we look forward beyond genAI, the year 2025 will be the year of the human to bring strategy and judgement into marketing automation that will be further infused with AI.

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Customer experience tools and strategies: 2025 Predictions

Martech

Digital, in-store, mixed phygital journeys theyre all on the table in 2025. Instead, marketers should continue to diversify across multiple digital and physical touchpoints, and support a range of delivery methods. This will lead to higher demands for all digital experiences to be accessible in 2025.

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Customer experience and brand: 2025 predictions

Martech

One of the biggest changes next year wont happen on customer touchpoints. Here are some of the ways marketers will adjust and leverage customer experience to achieve these goals in 2025. Brand content will undergo a redefinition in 2025, said Joseph Perello, founder and CEO of creator marketing platform Props. Processing.