2024 Predictions: Ecommerce and retail
Martech
DECEMBER 29, 2023
Making every order option available for retail shoppers As is the case with customer experience , 2024 will find marketers leveraging AI to create a more robust ecommerce presence. In 2024, advancements in AI and automation will address this issue. He added, “AI models will need to be trained to codify and operationalize brand tone.
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