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2023 in review: Our top 10 articles on CRM

Martech

So we’re putting together 10 of the most popular articles by our SMEs from 2023 on different topics. Today: CRM. How to prepare for the GPT age in CRM and email by Brian McKenna. 5 ways CRMs are leveraging AI to automate marketing today by Gene Marks. It might be time for a data landscape assessment. Get MarTech!

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Join the Dream Quest 2023 for Data + AI + CRM + Trust

Salesforce Marketing Cloud

Now, with Dream Quest 2023, you can catch up on all the announcements from Dreamforce, including how to get hands-on with the latest AI and automation innovations! Dreamforce ’23 was all about Data + AI + CRM + Trust. We have your back with Dream Quest 2023. Quests Beyond Dream Quest 2023!

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The Top 10 Most-Read B2B Marketing Posts of 2023

Webbiquity

As the end of 2023 rapidly approaches, here’s a quick look back at the posts, old and new, that grabbed the most attention this year. Drumroll please… #10: How to Integrate ChatGPT With Your CRM Software The buzz around ChatGPT has grown rapidly since its release in November 2022. Alright, now the list.

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9 Best WordPress CRM Plugins to Improve Sales in 2023

Optinmonster

Do you need help picking a WordPress CRM plugin? CRM plugins turn your WordPress website into a lead generation and client management system. In this article, we’ll go over what features you should look for in a WordPress CRM tool as well as our top picks for CRM plugins. What is a CRM Plugin?

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Telemarketing Trends in B2B Marketing: What’s Working in 2023?

SalesGrape

Telemarketing Trends in B2B Marketing: What’s Working in 2023? With advancements in data analytics and customer relationship management (CRM) systems, telemarketers can now personalize their approach and provide targeted solutions. Personalization and Customization In 2023, generic sales pitches no longer cut it.

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The Generative AI Stories You Cared About Most in 2023

Salesforce Marketing Cloud

As 2023 winds down, we took a look back at all the stories we’ve published this year about generative AI. From AI terminology glossaries to prompt-building guides, here are the most-read generative AI posts of 2023. The top AI news of 2024 will likely be about implementation As we close the chapter on 2023, the AI adventure continues.

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Adobe Marketing Automation Updates 2023 | Research Brief

ANNUITAS

Updated 21 MAR 2023 Adobe Updates Focus on Chat, Event Management and Advanced Analytics Adobe is holding its annual Summit event in Las Vegas this week. Also, Dynamic Chat now more easily integrates with CRM tools to add chat insights into the CRM record with minimal effort.