Sprout Social

AUGUST 28, 2023

Artificial intelligence (AI) emerged as one of the hottest technology trends in 2023. According to our 2023 State of Social Media Report , 97% of business leaders agree that AI and machine learning (ML) will enable companies to analyze social media data and insights more effectively and use it to improve their overall marketing efforts.

Marketing AI 87

Marketing AI Marketing Automation Services Enterprise Management Planning 87

Optinmonster

DECEMBER 19, 2023

Invest in cybersecurity solutions such as LexisNexis that can prevent fraudulent behavior. Here’s another kicker: the success rate of selling to a new customer is only 5-20%. But the success rate of selling to an existing customer is 60-70%. The reality is that most eCommerce websites suffer from the inevitable customer churn.

eCommerce 88

eCommerce Marketing Management Business Budget Programs 88

Sprout Social

MARCH 19, 2024

Sprout’s 2023 State of Social Media report confirms these advantages, with 9 out of 10 business leaders acknowledging the indispensable role of AI in enhancing market competitiveness, understanding customer preferences and driving innovation. As such, the insights can give you an in-depth view of the market, customers and competitors.

Marketing AI 111

Marketing AI Work Management Marketing Management Customer Satisfaction 111

Tomorrow People

NOVEMBER 26, 2020

Would you rate the task as hard or easy? That means educating yourself on product development cycles, customer success efforts, and churn rates. For salespeople in particular, this may require a monumental shift in mindset and daily behaviors. Better position yourself to deliver essential benefits to the business.

Enterprise Management 156

Enterprise Management Work Management Marketing Management Product 156

Oktopost

OCTOBER 17, 2022

11 User Engagement Metrics You Should Be Tracking in 2023. Churn Rate. Retention Rate. Bounce Rate. There are a number of ways to measure user engagement, including retention rates, satisfaction scores, social engagements, and more. Overall, some of the most important ones are: Audience growth rate.

Churn Rate 150

Churn Rate Customer Satisfaction Lead Scoring Lead Ranking 150

Huptech Web

FEBRUARY 8, 2024

What is the Customer Retention Rate? The retention rate measures the percentage of individuals consistently making repeat purchases from your online store. High retention rates indicate that your product/sеrvicе rеmains rеlеvant & valuable to your customers ovеr timе, еnsuring long-term business viability.

SMS 52

SMS Word of Mouth Customer Satisfaction Loyalty 52

Unbound B2B

JANUARY 16, 2023

Even when you’ve completed a sale, the work doesn’t stop there: onboarding, churn rates, growth hacking, and a slew of ROI calculations are all part of the complicated terrain that SaaS marketers require to navigate. Retention rate plays a crucial role here. Improve ROI measurement. So, let’s have a discussion today!

Planning 40

Planning Enterprise Management Marketing Plans Work Management 40