Sprout Social

AUGUST 28, 2023

Artificial intelligence (AI) emerged as one of the hottest technology trends in 2023. According to our 2023 State of Social Media Report , 97% of business leaders agree that AI and machine learning (ML) will enable companies to analyze social media data and insights more effectively and use it to improve their overall marketing efforts.

Marketing AI 86

Marketing AI Marketing Automation Services Enterprise Management Planning 86

Optinmonster

DECEMBER 19, 2023

Invest in cybersecurity solutions such as LexisNexis that can prevent fraudulent behavior. The reality is that most eCommerce websites suffer from the inevitable customer churn. A study by Omniconvert found that the average churn rate in eCommerce ranges from 62–82%. These are worrying stats for eCommerce business owners.

eCommerce 84

eCommerce Marketing Management Business Budget Programs 84

Sprout Social

MARCH 19, 2024

Sprout’s 2023 State of Social Media report confirms these advantages, with 9 out of 10 business leaders acknowledging the indispensable role of AI in enhancing market competitiveness, understanding customer preferences and driving innovation. As such, the insights can give you an in-depth view of the market, customers and competitors.

Marketing AI 109

Marketing AI Work Management Marketing Management Customer Satisfaction 109

Tomorrow People

NOVEMBER 26, 2020

That means educating yourself on product development cycles, customer success efforts, and churn rates. For salespeople in particular, this may require a monumental shift in mindset and daily behaviors. Subscription-based SaaS products are expected to represent 45% of the total enterprise software market by 2023."

Enterprise Management 156

Enterprise Management Work Management Marketing Management Product 156

Oktopost

OCTOBER 17, 2022

11 User Engagement Metrics You Should Be Tracking in 2023. Churn Rate. Retention Rate. Bounce Rate. Churn rate. The churn rate is the percentage of customers who stop doing business with a company during a given period. Churn rate is fairly easy to calculate: Source.

Churn Rate 150

Churn Rate Customer Satisfaction Lead Scoring Lead Ranking 150

Unbound B2B

JANUARY 16, 2023

Even when you’ve completed a sale, the work doesn’t stop there: onboarding, churn rates, growth hacking, and a slew of ROI calculations are all part of the complicated terrain that SaaS marketers require to navigate. This software can provide you insightful reports on your user’s behavior on your website.

Planning 40

Planning Enterprise Management Marketing Plans Work Management 40

Huptech Web

FEBRUARY 8, 2024

As per general benchmarks, they indicate that the average customer retention rate for eCommerce typically falls within the range of 30% – 40%. According to Sprinklr (2023), the average CRR in e-commerce is around 38%, meaning 3 out of 10 customers stay loyal to a brand for over a year.

SMS 52

SMS Word of Mouth Customer Satisfaction Loyalty 52