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Forrester: The Accelerating Death of the B2B Sales Rep

The ROI Guy

I n this session, Forrester boldly predicted that 1 million B2B salespeople would be displaced by 2020, as B2B buyers by-pass reps who just take orders or pitch products, instead favoring digital self-service and more value-added interactions with a select group of more capable, consultative sales reps.

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B2B Category Creators Episode 6 Transcript

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I think our one big compelling point, we’ve been working [Forrester] for years. And I would say the second one was 2020 for us. The internet is about disintermediation. The market is converging to where you thought it’s happening. Maybe Michel, you can start? Michel Feaster: Sure. And it was like, hallelujah.

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