How to Avoid Failure in Your Customer Experience Strategy Planning for 2018
Aberdeen
JANUARY 2, 2018
It’s that time of the year where firms (operating on a fiscal year of January to December) evaluate their 2017 results and set 2018 objectives and the strategies to achieve them. As in years past, there is no shortage of recommendations outlining the top trends, strategies, and technologies companies must use to succeed in 2018.
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