How Zuckerberg Has Undermined Trust In The Facebook Brand
Biznology
JANUARY 14, 2019
In 2018, Mark Zuckerberg showed the world how a steady stream of blunders and insensitivity to consumers’ concerns over privacy and fake news has tragically damaged trust in the Facebook brand. His performance last year provides a classic case study for all companies on how to manage brand risk, or at least what not to do.
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